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WELL-PERFORMING BROKER
8.9
(210 Reviews)

Founded: 2011 Min Deposit: 200 USD

Headquarters: Mauritius Max Lev: 1 : 3000

Score
Business Scope
8.1
Trading Cost
8.9
Trading Platforms
9.9
Support
8.9
Licence Status

Multiple regulation

FCA 777911
Mauritius FSC C113012295
Kenya CMA 135
Authorised
Authorised
Authorised
Contact
+44 20 3734 1025
support@fxtm.com
https://www.fxtm.com/
Multilingual Support
Good Customer Service
Fast Order Execution
Market Execution
Not for US Customers
100+ Trading Instruments
Multiple Account types
Low Minimum Deposit
10+ Payment method
Fast Withdrawal
Broker News Account & Cost Deposit & Withdrawal Company & Service Related Complaints Reviews

Broker News

Ranking List of Complaints Satisfaction in April 2025 Newly Released 2025-05-01
A broker's attitude toward clients is a key aspect while selecting a platform. BrokersView publishes 2025 April list of brokers by complaints satisfaction to help traders make an informed decision.
Former Hantec Markets Executive Andrew Speakman Joins Exinity as Senior VP - Business Development 2024-06-13
Before joining Exinity, Andrew worked for Hantec Markets for over 12 years.
FXTM Relinquishes its Cyprus Investment Firm License 2024-01-09
FXTM ceased its operations in Cyprus at the end of last year and is under review by the regulator regarding the voluntary renunciation of its authorization.

Deposit and Withdrawal

8.9

Very Good

Multiple payment methods and fast deposit & withdrawal

Features

10+ Payment method
Fast Withdrawal
Fast Deposit

Company and Service

8.9

Very Good

Multi-language support & fast customer support

Features

Multilingual Support
Quick Response
Profile
Headquarters Address
5th Floor, NEX Tower, Rue du Savoir, Cybercity, 72201 Ebene, Republic of Mauritius
Founded 2011
Broker Type
STP,  NDD
Time Zone GMT+2,GMT+3
Credit Profile No information
Trading Platforms
MT4
MT4,  FXTM Trader
MT5
MT5,  FXTM Trader
Contact
No Data
Others
Website Language
Arabic,  Chinese(Simplified),  English,  French,  Hindi,  Indonesian,  Korean,  Malay,  Polish,  Russian,  Spanish,  Thai,  Urdu,  Vietnamese
Customer Service By
Phone,  Email,  Live Chat,  CallBack,  Telegram,  WhatsApp,  Messenger,  Viber
Supported Language
Arabic,  Chinese(Simplified),  English,  Spanish

Related Complaints

Q&A Complaints

Is FXTM safe and legit?

Tree
Singapore
2024-07-05
ANSWER FXTM is a brand name of Exinity Group. Currently, it holds licenses from four financial authorities:1) Exinity Capital East Africa Limited is regulated by the Capital Markets Authority of the Republic of Kenya (Kenya CMA) with license number 135;2) Exinity UK Limited is authorized and regulated by the Financial Conduct Authority (FCA) with license number 777911;3) Exinity Limited is regulated by the Financial Services Commission of the Republic of Mauritius (Mauritius FSC) with license number C113012295, and licensed by the Financial Sector Conduct Authority (FSCA) of South Africa, with FSP No. 50320.Oversight by financial watchdogs is crucial in ensuring a forex broker's adherence to regulatory standards and in providing legal channels for investors to protect their interests should any issues arise with the brokers they supervise. This oversight contributes to the greater reliability of regulated brokers compared to their unregulated counterparts. However, it's important to recognize that regulations do not entirely eliminate the risk of brokers breaching these rules. As such, even though FXTM is a licensed broker, we strongly advise you to conduct further research on the broker by reviewing news articles and customer feedback.BrokersView, as a global broker review platform, offers valuable insights and information about FXTM. We invite you to explore our website for pertinent details regarding their services. Additionally, it is recommended to experiment with their Demo account before engaging in real-money transactions, which can provide a practical understanding of their trading conditions.Undertaking comprehensive research is wise before investing your finances.
See more

Where is FXTM located?

Scarlett Ioannides
South Africa
2023-09-13
ANSWER FXTM is headquartered in Cyprus, founded in 2011, and has offices in Nigeria.FXTM is regulated by several authorities, including the Cyprus Securities and Exchange Commission (CySEC), the Financial Conduct Authority (FCA) of the UK, and the Financial Sector Conduct Authority (FSCA) of South Africa.FXTM is an online trading broker that offers forex and CFD trading services to clients from over 150 countries. It provides with various account types, trading platforms, educational resources, and trading tools to suit the needs of different traders.
See more

Overall Score

8.9
210 Reviews

Cost 8.9

Platforms 9.9

Deposit & Withdrawal 8.9

Customer Support 8.9

Indicates the average level of Brokers

Keywords for selection
Fast Execution Responsive Customer Support No Slippage Scalping No Withdrawal Restrictions Transparent Low Spreads Slippage Problems Dissatisfied Local Language Support Educational Materials Regulated & Licensed Advanced Trading Platform Reliable & Reputable Good/Professional Customer Support

210 Reviews Clear filter

Sort by
Shihab
Egypt
زيت ابيض
2025-05-02
Reply
Sangeeta Iriani
7-12 months Malaysia
i try to contact live chat on the site over 2 days now no repsonse is there any probelm with your contact support team i have tried telegram facebook live chat whatsapp no body is responding
2025-04-24
Reply
FXTM
Hi Sangeeta, We’re sorry to hear about the trouble you've had reaching our support team. This is certainly not the experience we aim to provide. Our live chat and support channels are available 24/5, and response delays may occasionally occur during high demand. To ensure your query is handled promptly, please submit a request here: https://fxtmhelpcenter.zendesk.com/hc/en-gb/requests/new We’ll prioritise your case and get back to you as soon as possible. Best Regards, The FXTM Team
2025-04-30
Reply
20179 Mohammad Omer
7-12 months Demo Account Afghanistan
It can make customer service better
2025-04-17
Reply
Victoria Teo
1-3 years Vietnam
This side allow me play penny. This help me to get experience without loosing a lot of money while first training. Also, the site make easy for me to have many option when deposit or withdrawal. With the help of Customer Support Representative (Ngo Duc) I am doing just fine.
2025-04-08
Reply
Javhaa Hvchee
Mongolia
💗
2025-04-06
Reply
salimhossain235900@gmail.com
Not used yet Demo Account Bangladesh
Yes help me
2025-03-25
Reply
JIMMY NG
1-3 years India
FXTM is a reliable and honest broker. I am with them only short time and they have won my trust completely. It feels like , I am trading with some Govt. affiliated company. Customer support is awesome and their managers will call you for any suggestion.Thanks FXTM
2025-03-21
Reply
User_EGTk
Over 3 years Advantage Plus Account Rwanda
Trade
2025-03-19
Reply
Khan shaheb
Bangladesh
Sure its real
2025-03-10
Reply
Imran Ali
Over 3 years Demo Account Pakistan
Thanks
2025-03-03
Reply

1-10 of 210 comments

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Risk Warning:

FX trading is of high risk and may not be suitable for all investors. Leverage will create additional risks and loss. Before trading, please carefully consider your investment objectives, experience level and risk tolerance. You may lose part or all of your initial investment; do not invest money that you cannot afford. Educate yourself about the risks associated with FX trading. If you have any questions, please consult an independent financial or tax advisor. Any data and information are provided "as is" and only for information purpose, not for trading or recommendations. Past performance does not predict future results.

Disclaimer:

The data contained in this website may not be real-time and accurate. The data and prices on this site are not necessarily provided by the market or exchange, but may be provided by market makers, so prices may be inaccurate and differ from actual market prices. Namely, this price is indicative price only to reflect market trend, and is unfavorable for trading purpose. The provider of the data contained in the Website shall not be liable for any loss incurred by you as a result of your trading activities or reliance on the information contained in the Website.