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Saxo Bank

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4.6
(93 Reviews)

Founded: 1992 Min Deposit: 5000 USD

Headquarters: Denmark Max Lev: 1 : 30

Score
Business Scope
9.0
Trading Cost
4.8
Trading Platforms
4.7
Support
4.8
Licence Status

multiple and strict regulation

MAS
CBUAE 04.02.01.078.2015.02
Danish FSA
Authorised
Authorised
Authorised
Contact
+45 39774000
nps@saxomarkets.com.au
Long-established
Good Reputation
Strict Regulation
Multilingual Support
Low Commission
Fast Order Execution
Multiple Trading Instruments
Global Offices
Multiple Base Currencies Support
Negative Balance Protection

Deposit and Withdrawal

4.7

Score

free withdrawals

Features

No Withdrawal Fee
Fast Withdrawal

See more
See more

Company and Service

9.0

Outstanding

multilingual support & quick response

Features

Long-established
Global Offices
Good Customer Service
Profile
Headquarters Address
Philip Heymans Alle 15 2900 Hellerup Denmark
Founded 1992
Broker Type
STP
Time Zone GMT
Credit Profile No information
Trading Platforms
Contact
No Data
Others
Website Language
Arabic,  Chinese,  Czech,  Danish,  Dutch,  English,  French,  German,  Italian,  Japanese,  Norwegian,  Polish,  Russian,  Slovak
Customer Service By
Phone,  Email,  Live Chat,  Facebook,  Twitter,  LinkedIn
Supported Language
Arabic,  Chinese,  Czech,  Danish,  Dutch,  English,  French,  German,  Italian,  Japanese,  Norwegian,  Polish,  Russian,  Slovak

Overall Score

4.6
93 Reviews

Cost 4.8

Platforms 4.7

Deposit & Withdrawal 4.7

Customer Support 4.8

Indicates the average level of Brokers

Keywords for selection
Responsive Customer Support Advanced Trading Platform Good/Professional Customer Support

93 Reviews Clear filter

Adeen
7-12 months India
It's a terrible and not advanced company in terms of trading currencies. In my story, I was attracted by promises of broker's advantages among other firms. It pushed me to open account and make deposit after relatively short period of time. No demo at all! In addition, I had an ECN account, but in reality, there were no advantages compared to other types of accounts. All the same: requotes, wide spreads, etc. If someone wants to protest against my statements, I will glad to provide all the evidence. Unlikely, I won't communicate to anybody from broker after such a negative experience.
2024-11-15
Reply
Wilmer Canelon
0-6 months Algeria
Saw an add for NDD Saxo bank trading accounts, later I find they are market makers. below is from their Product disclosure statement. 3.14 Conflicts of interest: Trading with Saxo for the Saxo Products carries an automatic risk of actual conflicts of interests because Saxo is acting as principal and issuer of the Saxo Products and Saxo sets the price of the Saxo Products and also because it might be transacting with other persons, at different prices or rates, or Saxo might be trading with market participants.
2024-08-23
Reply
Mac
7-12 months Guam
I really appreciate the personal support from Saxo. One of the reasons I switched to Saxo is because I couldn't reach someone to talk to when chatbots couldn't help. Saxo staff go the extra mile, and I highly recommend them.
2024-08-09
Reply
saman
1-3 years Antarctica
The platform is attractive with many options and reasonable fees. Simplifying the UI and adding a unified calendar for report release dates would be beneficial, as this information is currently scattered.
2024-08-07
Reply
Hussain
7-12 months Cyprus
That’s not a good broker for some sort of trading strategies. I’ve got very poor performance since started trading using small take profits and stop losses. Other words, spreads too high for scalping. It brings my strategy performance to negative level comparing to other brokers. I also found that results are the same on all main currencies. So my conclusion is to use this broker only for position trading.
2024-07-30
Reply
ed annan
0-6 months Denmark
As a newcomer to investing, I've found Saxo to be excellent. The help center and client service are always responsive and helpful. With a wide range of investment options, Saxo is ideal for anyone beginning their investment journey.
2024-07-26
Reply
Gustavo Pereira
1-3 years Russia
One of the top banks in that country for services and rates.
2024-07-25
Reply
Dave Farley
1-3 years United States of America
Unreliable and Limited. The platform is to some extent good; however, if you need to chat with the agent and receive support it is very challenging. The chat can be open for 5 min at most and then it restarts and you end up speaking with 10 agents before you can only address your problem. I never solved one so far. Saxo Bank is also very unreliable. They change margins, fees and their interpretation of regulation without any previous communication and as they seem appropriate, usually on client's damage. They also never send you a name or a link to the regulation they are enforcing. Especially if you are a non EU citizen, avoid it.
2024-07-22
Reply
Yogesh
7-12 months Sweden
this broker is shady to say the least! this happend to a friend of a friend, I have no reason to doubt this would not be true, this guy deposited 10000 dollars to this broker, this was his first try at the market, he asked if the transaction would be safe? they ensured him it was perfectly safe and was very friendly and helpful about it, he deposited the money but somehow the money never reached his acount, they just wanished, and there after they wasnt so friendly suddenly, and didn't want to admit any misstakes from their side, they don't ansver emails from him anymore and when he call they put him on hold for hours and he never get to speak with anyone, the guys money still havent shown up what I know of. further, the minimum deposit sum is redicilously huge, these guys are scum
2024-07-19
Reply
David
1-3 years United Kingdom
I'm very satisfied with the cooperation. The team is functional and efficient, and the collaboration has been excellent. I hope it continues this way.
2024-07-17
Reply

1-10 of 93 comments

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