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ThinkMarkets

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6.5
(73 Reviews)

Founded: 2010 Min Deposit: 1 USD

Headquarters: England, United Kingdom Max Lev: 1 : 500

Risk Level I

ThinkMarkets is warned by FSA in Japan, believing this company might be providing financial services or products without authorisation.

Score
Business Scope
7.4
Trading Cost
6.2
Trading Platforms
6.1
Support
6.4
Licence Status

good regulation

CySEC 215/13
FCA 629628
ASIC 424700
Authorised
Authorised
Authorised
Contact
+44 2035142374
sales@thinkmarkets.com
Multilingual Support
Good Customer Service
Fast Order Execution
Strict Regulation
Not for US Customers
Multiple Trading Instruments
Tight Spread
Islamic Account
Fast Deposit
arungiri
2023-01-24
I've been with ThinkMarkets for 7 years. The trading fees are not high. There is rebate for indices and crude oil tradings. The spreads are relatively low. So I choose this platform for trading.
AllisWong
2022-08-04
I've been with ThinkMarkets for 3 years. Everything is good. The spreads is low and the execution is fast. The trading platform runs good. Fast withdrawals and good customer services. The only thing is that there will be a 1% ERD on every deposits and withdrawals.
Giovanni
2022-11-24
I've been trader with ThinkMarkets for the longest period. That spreads is low and the customer services are good. It's an old brand. The deposits and withdrawals are fast.
FXleaks
2023-01-28
ThinkMarkets' slippage is acceptable. I've been doing trade on this platform for 5 years. Personnaly, it's a great platform.

Deposit and Withdrawal

6.4

一般

No deposit and withdrawal fee

Features

Low Minimum Deposit

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Company and Service

7.5

Multi-language and good customer support

Features

Multilingual Support
Good Customer Service
Profile
Headquarters Address
Hana, 70 St Mary Axe London EC3A 8BE
Founded 2010
Broker Type
STP
Time Zone GMT+2
Credit Profile No information
Trading Platforms
MT4
Mac,  Windows,  iOS,  Android,  Webtrader
MT5
Windows,  iOS,  Android,  Webtrader
Contact
暂无数据
Others
Website Language
Arabic,  Chinese(Simplified),  Chinese(Traditional),  Czech,  English,  French,  German,  Greek,  Indonesian,  Italian,  Malay,  Polish,  Portuguese,  Spanish,  Thai,  Vietnamese
Customer Service By
Phone,  Email,  Live Chat,  Facebook,  Twitter,  Instagram,  LinkedIn
Supported Language
Arabic,  Chinese(Simplified),  Chinese(Traditional),  Czech,  English,  French,  German,  Greek,  Indonesian,  Italian,  Malay,  Polish,  Portuguese,  Spanish,  Thai,  Vietnamese

Related Complaints

Q&A Complaints

Overall Score

6.5
73 Reviews

Cost 6.2

Platforms 6.1

Deposit & Withdrawal 6.4

Customer Support 6.4

Indicates the average level of Brokers

Keywords for selection
Bad/Unprofessional Customer Support Commission-Free Deposit/Withdrawal Problems Fast Deposit/Withdrawal Low Spreads Low Minimum Deposit High Spreads High Leverage Good/Professional Customer Support Fast Execution Slippage Problems Slow Execution Stable Server Connection Unstable Server Connection

73 Reviews Clear filter

Remingtonish
7-12 months Nigeria
Not happy. They had a breach, and I got fake calls for a month. ThinkMarkets was slow to respond. Rates and customer service are good, but the app has issues. Watchlists don't sync across devices, and the Tablet UI mode is buggy.
2024-12-20
Reply
he zi
1-3 years Standard Account Taiwan
As a client registered under the email address iloveumymy@163.com, with account number 10154602, I refuse to let ThinkMarkets get away with their fraud! I don’t care about my principal anymore—I’m here to expose this scam and prevent others from suffering like I have. There are countless victims out there who’ve lost their funds and profits, and it's time we stand together!ThinkMarkets treats their clients like absolute fools. They welcome losers but will do anything to prevent profitable clients from withdrawing their money. This is nothing less than a trap—a disgraceful scam!Since they BLOCKED my withdrawal last December, I've sent 11 emails over five months with ZERO replies. I’ve filed multiple complaints with regulators, submitting all evidence. They claimed on June 19 they were "still investigating," but there’s been NO progress!Now, nine months later, I filed another complaint on September 11, and they responded the next day with more empty promises. It was only after I exposed them on Trustpilot on September 13 that they finally contacted me—not with genuine help, but with THREATS! They demanded I delete my posts or risk losing my principal, while they simply STOLE my profits!They issued a final ultimatum: delete all posts and sign an agreement to get my principal back, all in three working days. I complied, removing my posts, but after six days of silence, they IGNORED me completely! When I sent a final warning, they feigned ignorance about my emails and offered to deduct fees from my principal for "damaging their reputation." And to top it off, they want to repay me over 16 months!I’m calling out all victims of ThinkMarkets to join me in exposing their deceitful practices! Share your stories, and let’s make it clear that we won’t be silenced! Together, we will shine a light on their corruption and STOP them from preying on more unsuspecting traders!
2024-10-09
2
Reply
Chenliang
7-12 months Standard Account China
My account number is 10154478, and the deposit amount is $15,000 , my account balance is $22,047 now.First deposit: $5,000, November 21, 20223Second deposit: $10,000, February 4, 2024I've submitted withdrawal requests several times but they don't allow me to withdraw my funds, and now they still held my money.
2024-09-30
Reply
he zi
1-3 years Standard Account Taiwan
As a client registered under the email address iloveumymy@163.com, with account number 10154602, I refuse to let ThinkMarkets get away with their fraud! I don’t care about my principal anymore—I’m here to expose this scam and prevent others from suffering like I have. There are countless victims out there who’ve lost their funds and profits, and it's time we stand together!ThinkMarkets treats their clients like absolute fools. They welcome losers but will do anything to prevent profitable clients from withdrawing their money. This is nothing less than a trap—a disgraceful scam!Since they BLOCKED my withdrawal last December, I've sent 11 emails over five months with ZERO replies. I’ve filed multiple complaints with regulators, submitting all evidence. They claimed on June 19 they were "still investigating," but there’s been NO progress!Now, nine months later, I filed another complaint on September 11, and they responded the next day with more empty promises. It was only after I exposed them on Trustpilot on September 13 that they finally contacted me—not with genuine help, but with THREATS! They demanded I delete my posts or risk losing my principal, while they simply STOLE my profits!They issued a final ultimatum: delete all posts and sign an agreement to get my principal back, all in three working days. I complied, removing my posts, but after six days of silence, they IGNORED me completely! When I sent a final warning, they feigned ignorance about my emails and offered to deduct fees from my principal for "damaging their reputation." And to top it off, they want to repay me over 16 months!I’m calling out all victims of ThinkMarkets to join me in exposing their deceitful practices! Share your stories, and let’s make it clear that we won’t be silenced! Together, we will shine a light on their corruption and STOP them from preying on more unsuspecting traders!
2024-09-27
Reply
Stella Marilyn
7-12 months Standard Account China
Horrible Experience!I applied for withdrawal according to the normal process, but rejected my withdraw 5 times and only left the word "HOLD", and there was no further processing after that. Now they still held my principal amount.I have tried multiple times to contact them to understand what is going on, but their customer service is atrocious, giving me the same response each time. I have never encountered a broker that treats its customers this way. This feels like a scam.
2024-09-20
Reply
Stella Marilyn
1-3 years Standard Account United States of America
Very bad broker, withheld my moneyMy total deposit is $64,256. The first time, I applied for a withdrawal of $35,000, but Think Markets cancelled my withdrawal without any reason. At that time, I was wondering if the withdrawal amount is too high, and then I tried to apply for $4,455 withdrawal, which was still be canceled. After that, I applied for 5 more withdrawals, but they still rejected or cancelled my withdrawals without any reason, sometime they left in a "HOLD" status with no further action. Recently, I have been sending emails or contacting customer service, but they have not answered my questions. Its a really bad platform
2024-09-20
Reply
Ahmed Sabry
1-3 years Standard Account Egypt
I trust this broker. I made deposits and withdrawals many times without problems, also they have very fast servers and excellent support.
2024-09-06
Reply
Aisha
0-6 months Standard Account New Zealand
Great customer support for a noob like me in the industry.
2024-09-03
Reply
Archie
1-3 years Standard Account Singapore
Highly responsive and interactive. They regularly provide educational materials to increase and boost trading skills and knowledge especially speculative trading, hedging, or gaining exposure to price movements of the underlying assets.
2024-09-03
Reply
Buckley Mills
Over 3 years Standard Account Australia
Great customer service
2024-09-03
Reply

1-10 of 73 comments

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