BrokersView

Search
Download
English
Sign In
FXTRADING.com: Very Poor Execution of Deposits and Withdrawals and Customer Support
Basheer Abdulfattah
Yemen 2024-11-11
Related Broker:
FXTRADING.com
Regulators: ASIC,VFSC
Claims: Misleading claims
Amount: --
Progress: Replied
BrokersView BrokersView leaves a reply
2024-11-14

Dear user,
We have received your complaint and conveyed to FXTRADING.com. If any response, we will immediately inform you.

Could you please provide some proofs to support your complaint? If you have any proofs related to this broker, you can provide it to us.

We are looking forward to hearing from you.
Best regards
BrokersView Team

service@brokersview.com


Basheer Abdulfattah File a Complaint
2024-11-11

The worst trading broker I have ever dealt with. The crypto deposits which shall be instant as stated in their website take hours. Their website states support team is available 24/5, while you cannot find them outside Australian working hours. Called their number listed in their website 20 times and all I got is "number XXX is unavailable" and the first trader I deal with that mixes up internal transfers where the funds disappear from one account and don't show up in the other account until you wait for hours for their team to check!!!!


Moreover, your deposits don't show up in their transactions history until it is deposited, so you can't now if it is processing, rejected or else until you receive an email hours or sometimes days after!!!!


and you can't even get an account statement imported in excel, you actually have to request that from their support team!!!


overall, very unreliable broker and very very poor customer support services!

Comments