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Illegal Access and Unauthorized Withdrawal of Funds by Ventezo Country Manager
zar cor
Philippines 2024-07-24
Related Broker:
Ventezo
Regulators: SVG FSA
Claims: Fund Recovery
Amount: --
Progress: Replied
BrokersView BrokersView leaves a reply
2024-07-24

Dear user,

We have received two complaints from you and have conveyed to Ventezo. If any response, we will immediately inform you.

Best regards

BrokersView Team

zar cor File a Complaint
2024-07-24

To whom it may concern, I am writing to bring to your attention aserious issue regarding illegal access and unauthorized withdrawal ofcommission of Eight Hundred Fifty One US Dollar and ThirtyEight US Cents Dollar (851.38 USD) by the country manager ofVentezo here in the Philippines. I only knew this the time that I received anemail on December 6, 2023 that a withdrawal has been completed. So Iimmediately login to my account and indeed there was a transaction done inbehalf of me. This grave misconduct constitutes a serious act of fraud, whichhas directly affected the integrity of operations and our trust in the company. The unauthorized withdrawal of commission bythe country manager not only violates company policies but also breaches thetrust and confidence of all parties involved, including clients and employees.Such actions undermine the reputation of the company and have causedsignificant financial harm. That following unauthorized transaction hasalso affected my brother-in-law’s trading account amounting to SixHundred Thirty Seven US Dollars and Seventy Five US Cents (637.75 USD) inwhich the complainant is one facilitating its trading. He received a similaremail from Ventezo Company regarding a withdrawal request completed that hehadn't initiated. That on the aforementioned date, 06 December2023, following an inquiry made to Ventezo's chat support, which yieldedunsatisfactory feedback, I sought resolution by directly contacting the Owner/CEOof Ventezo Company, Mr. IVAN NOVOSELOV, via WhatsApp messenger. However, noresponse was received.

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