My account is restricted and I cannot withdraw

Brokers HOT
Advanced Search

Search by account type, minimum deposit, and maximum leverage in 2,000+ forex brokers.
Find out more

Brokers Comparison Tool

Get to know the regulation, account types, trading cost, services, and updates of forex brokers
Find out more

Live Spread Comparison

Access to real-time spreads, bid/ask prices, historical data, account types and swap.
Find out more

Introducing Brokers

A large number of IBs are included in BrokersView. A variety of tools are provided to help you make one-stop search, compare IBs information, and select your preferred IBs effectively.
Find out more
Scam
BV Assessment NEW
Rankings
By Countries

Best Forex Brokers in Spanish Speaking Area
Best Forex Brokers in Vietnam
Best Forex Brokers in Thailand
Best Forex Brokers in South Africa
By Features

Best FCA regulated Brokers
Best ASIC regulated Brokers
Best Skrill Brokers
Best Precious Metal Trading Brokers
By Instruments

Best Precious Metal Trading Brokers
Best Indices Trading Brokers
Best currency pairs trading Brokers
Best Commodity Brokers
Find out more
Regulators
By Ratings

FCA
FINMA
NFA
Japan FSA
ASIC
SFC
NZ FMA
MAS
CySEC
MFSA
FSCA
By Popularity

ASIC
CySEC
FCA
VFSC
CIMA
Seychelles FSA
Mauritius FSC
Labuan FSA
Belize FSC
BVI FSC
SVG FSA
By Established Time

MAS
NFA
FSCA
VFSC
Bahamas SCB
Labuan FSA
FCA
CIMA
ASIC
CySEC
DFSA
Find out more
News
Claims
Q&A

Is the broker legit or regulated by my state regulator? Questions you should ask about your investment.
Find out more

Complaint

Report any financial complaints, fraudulent activities or investment scams with brokers or investment firms here
Find out more

Scam Alert Videos

Watch the most common forex scam videos and how to avoid them starting right now.
Find out more

Tips to Detect Scam

Review our tips for indentifing scams to help minimize the chance you will get duped.
Find out more
Expo
Event
Awards

Download

Dukascopy

My account is restricted and I cannot withdraw

Kay

2025-03-26

Related Broker：

Dukascopy

Regulators: FINMA,Japan FSA,FKTK

Claims： Fund Recovery

Amount： --

Progress： Processing

Kay File a Complaint

2025-03-26

My account has been restricted, and I am not allowed to withdraw or deposit money. It has been nearly two months. They keep saying that they are investigating my account. The first time they said that the account would be frozen for 40 days. After the deadline, they delayed it again with various reasons.

Comments

App Store

Google Play

Company Shop Application About Us Our Methodology Privacy Policy Contact Us

Risk Warning:

FX trading is of high risk and may not be suitable for all investors. Leverage will create additional risks and loss. Before trading, please carefully consider your investment objectives, experience level and risk tolerance. You may lose part or all of your initial investment; do not invest money that you cannot afford. Educate yourself about the risks associated with FX trading. If you have any questions, please consult an independent financial or tax advisor. Any data and information are provided "as is" and only for information purpose, not for trading or recommendations. Past performance does not predict future results.

Disclaimer:

The data contained in this website may not be real-time and accurate. The data and prices on this site are not necessarily provided by the market or exchange, but may be provided by market makers, so prices may be inaccurate and differ from actual market prices. Namely, this price is indicative price only to reflect market trend, and is unfavorable for trading purpose. The provider of the data contained in the Website shall not be liable for any loss incurred by you as a result of your trading activities or reliance on the information contained in the Website.