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We received a response from Exness:
Dear Client,
Greetings from Exness.
In order to assist you further with the withdrawal issue, please kindly ask the client to contact us directly and provide the following details:
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Trading account number
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Last four digits of the registered phone number
This will allow us to investigate the matter and provide further guidance.
Additionally, the client can report the delays from their end by going to the Transaction History tab and selecting the Get Support option. This will help us review the situation more thoroughly and offer appropriate assistance.
We look forward to resolving this for you as soon as possible.Best regards,
Sarah T
Exness | Support Team
Hello, please help me. I withdrawl my fund from exness since 12 hours ago, but this process stuck until now. Usually this process 5-10 minutes done. In account exness balance sheet has change, but this fund (money) havent sent to my bank. How long im waiting for this case ? Thankyou
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