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PUPrime
They unfairly wiped out my profit
mustafagulec
Turkey 2024-12-10
Related Broker：
PUPrime
Regulators:
Claims： Misleading claims
Amount： $3,299
Progress： Replied
1 comment
mustafagulec Replenished the Complaint
2024-12-13

mustafagulec Replenished the Complaint
2024-12-12

Here is some of the evidence. I have more evidence, I sent it via e-mail.

mustafagulec Replenished the Complaint
2024-12-12
Hello, I sent you all the evidence. The money I should have received is $3299. They wrongfully deleted my $3299.
BrokersView BrokersView leaves a reply
2024-12-12

Dear user,

We have received your complaint and conveyed to PU Prime. If any response, we will immediately inform you.

Could you please provide some proofs to support your complaint? including trading history, chat history with this broker. You may add proofs in your complaint.

We are looking forward to hearing from you.

Best regards
BrokersView Team

service@brokersview.com

mustafagulec Replenished the Complaint
2024-12-10
We are the ones who burned in vain here. I am very much the victim, I earned my earnings rightfully and I really need that money.
mustafagulec Replenished the Complaint
2024-12-10
My withdrawal requests from that account were rejected. They deleted my most profit and sent me the money I deposited. I tried to reach them for days and all they told me was that your account manager will contact you. They did not contact me for days. I found the account manager by chance and sent him emails. I learned that we were a group that registered through the same link and that the company gave us a bonus based on it. The people in the group misused the bonus.
mustafagulec Replenished the Complaint
2024-12-10
We analyzed together with our friends working in the company that day. My transactions went down by a maximum of 2000 USD, that is, they did not even fall below my principal. Later, my transactions went up and while I was up by 3299 dollars, I closed my transactions at the lowest level according to the technical analysis we did. When I wanted to withdraw money, I was rejected many times. Then I opened another meta account, left the bonus campaign and transferred the money there.
mustafagulec Replenished the Complaint
2024-12-10
I funded my account with 2990 dollars on 04.09.2024. There is a detail here. The company does not give bonuses to Turkish users when they fund via crypto. But they gave us bonuses even though we funded with crypto with our friends. In other words, the company went beyond the contract it made with us. Then I opened 3 lots of XAUUSD sell positions in my account in the form of 1-1-1 pieces. I opened these positions according to the technical analyzes I made.
mustafagulec Replenished the Complaint
2024-12-10
I funded my Pu Prime account numbered 1765093 on 04.09.2024. My story of meeting Pu Prime is as follows. The office I work at is a finance company. A company where investment planning is done. As students, we are free to enter the office, learn something there and work there. While working in the office, 3 of us registered with Pu Prime company with a reference link from a telegram channel and opened an account. Then we all started to receive separate transactions.
mustafagulec File a Complaint
2024-12-10

I saw good comments about Pu Prime company in a forex support group and decided to work for this company. I became a member of Pu Prime company with the link I received from the group and started investing. Then I made a profit from my transactions. They deleted my profit and returned my principal. When I asked the reason, I was told many times for 3-4 days that I had to contact my account manager. It was very difficult later, but I reached him. What he told me was this. There is a bonus given to a group of investors in your account and your profits were deleted because you abused this bonus. I later learned that this employee and the owners of the group I got the link from agreed on the bonus and the person working at Pu Prime company caused the bonus to be given to the customers unfairly without the full knowledge of the company. Later, the company learned about this situation and deleted the profits of everyone who registered through the link. They really deleted the profits I made rightfully. I sent them all my strategies. I proved what I opened a transaction on the product I traded and my entry and exit levels in the transaction, but they didn't care. Please don't praise this company

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