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ThinkMarkets: A Nightmare Experience – Funds Frozen for Over a Year Without Explanation!
RUUUUUUUU25
China
2024-12-20

Amount --

Processing
CONTENT I am sharing my terrible experience with ThinkMarkets, hoping to alert others and connect with anyone else facing the same issues.In 2023, I opened an account with ThinkMarkets and deposited $30,000 to begin trading. Everything seemed fine until November 2023, when I made my first profits and requested withdrawals. My first two withdrawal requests were both denied with no clear explanation. Then in December 2023, I received an email stating my account needed to be "reviewed."Since then, my experience with ThinkMarkets has been nothing short of a nightmare. From December 2023 until April 2024, I heard nothing from the platform about my account status. In April, I attempted another withdrawal, only to have it rejected again. But this time, ThinkMarkets went further—they directly deducted $74,420.75 (my trading profits) from my account without any explanation or evidence.I immediately contacted their support team for answers, only to be met with silence. Emails were ignored, customer service was nonexistent, and there was no way to reach someone who could actually provide an update. Every few months, I would receive the same canned response: “Your account is still under review. Please be patient.”I tried withdrawing my initial deposit multiple times, but those requests have also been held up indefinitely. As of December 2024—more than a year since this ordeal began—I still cannot access any of my funds.In the past year, I have sent countless emails and contacted ThinkMarkets through every possible channel. I even gave them a final warning, stating that I would take my case public through social media and file complaints with regulatory bodies if my issue wasn’t resolved. Still, no action.
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I lost my capital in Royal Diam
Esko
Finland
2024-12-04

Amount $21,894.95

Replied
CONTENT I invested money at few steps, as directed by broker advisor. In total I had already invested around 0.11BTC. I wanted to withdraw my earnings just to see that the platform works. It seemed that the withdrawal was successful. I received 4.89ETH in my account, but they were face tokens. Value 0€. But then time began to pass. A party stepped in and wanted more money so that smart activation could be done on my account. I paid a total of about 5 ETH to activate my account. After this, I got face tokens in my account again. The party with whom this smart actiavation was made disappeared completely and cannot be contacted. So I have lost 0.11BTC and 5 ETH. My account shows 0.21BTC for 5 ETH but they are worthless. BR Erkka
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Unable to Withdraw Funds from BDSwiss: Delayed Transfers Causing Financial Losses and Request for Compensation
Mārcis R.
Latvia
2024-11-28

Amount $12,729.41

Replied
CONTENT Chronology of Events:Withdrawal Requests from account at BDSwiss platform (14 November 2024):Delays in Withdrawal Processing:My withdrawals were initially marked as pending for some short period.After some time, the status changed to "In Progress", but this also took longer than expected.Contacting BDSwiss Support:I contacted BDSwiss customer support via chat to inquire about the delays.The response I received was that there were technical issues for all withdrawals, also cryptocurrency withdrawal.Cryptocurrency Price Fluctuations and Financial Loss:Due to the delay in processing, my cryptocurrency withdrawal was not completed in 24h period. The funds were held in EUR.During the delay, the price of cryptocurrency rose significantly, meaning that when the withdrawal will be processed, I will receive less cryptocurrency than if it had been processed earlier, resulting in a substantial financial loss.Wrote a email about my concerns and loses due to delay and actions that will be taken from my side. (16 November 2024)Received a email from BDSwiss about working on problem and apologies. (18 November 2024)Online, I discovered that technical issues with withdrawals had been affecting users for at least a two months already.Phone Call with Account Manager (19 November 2024):I requested a phone call with my account manager, which was arranged through BDSwiss chat. On 19 November 2024 at 12:25, I spoke with Robert who confirmed that withdrawal issues has formed. He assured me that the company was working on resolving the issue, but the funds remain stuck and he will get back on.Phone Call with Account Manager (21 November 2024):I spoke with Robert, my account manager, for 6 minutes (recorded). During the call, Robert confirmed that withdrawal issues had been ongoing for months. He sounded pessimistic. At the moment 28/11/2024 Money still on their side. So far have written complaint to FSA seychelles. ANY ADVICE TO GET MY MONEY?
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Withdraw impossile from Ventezo(https://ventezo.com)
Aaliyah Ruby
Iran
2024-11-28

Amount $12,580.63

Replied
CONTENT HelloI have requested a withdrawal from ventezo broker 1 week ago but it is still pending for a weekBefore withdrawing I asked online support how many days it will take and he said maximum 1 day. I even asked, because I need my money urgently, if possible they can transfer the amount to the wallet in 2-3 hours and he said they will tryNow after 5 working days my amount is still pending and support is not responding. messages seen Support but they do not respond.I have even emailed the finance department, CEO and the support department but none of them are responding.The phone number they have provided on the site is also not available on the network and it is a Google number!They also stated on their site that the maximum withdrawal with Tether is 15 minutesPlease help me to withdraw my amount.
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Bitmatic - operating supposedly under CYsec regulations from Limassol Cyprus- website: maticbit.com
Michael Syme
Cyprus
2024-11-21

Amount $20,000

Replied
CONTENT I asked to close my account with this broker & have the credit balance in my account credited to my bank account as I was unhappy with the broker support & had become suspicious having read reviews about the company. I signed a contract with van Cato (email address Adam.c@maticbit.com) which was countersigned by him giving an address in Limassol, Cyprus. In the terms of this contract I was required to pay a withdrawal fee for the privilege of withdrawing my funds - which would then be credited to my account within 5 working days of receipt of that withdrawal fee. That fee was paid on 25th October but no funds have yet been credited to my account. There is now no response to emails to the broker & the contact /messaging details provided on the trading platform do not work. The same is true of the contact telephone number provided on the platform & the Uk address appears to be false.
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ABNAS global scammer
Johnny Man
Australia
2024-11-21

Amount --

Replied
CONTENT At the recommendation of my friend, I made an investment using ABNAS. However, the process of sending the investment was suspicious. However, I was relieved to see that the amount was properly recorded in the ABNAS account. After a few transactions, the profit was left, so I asked ABNAS to withdraw the investment and deposit it into my designated account. However, the deposit was constantly delayed, and on the last day of their withdrawal appointment, ABNAS fined me. It means that I and a few other accounts are linked. I made a transaction at my friend's recommendation, so I acknowledged it and paid the fine. After confirming the fine deposit, I asked for the return of the investment, but ABNAS kept delaying it, so ABNAS said that if I wait a week after paying the deposit, I will be returned the investment along with the deposit. I can't trust ABNAS, so I'm trying to take legal action without paying the deposit. ABNAS is a scammer. ABNAS try their best not to returning customers' investments with all the excuses and scraps. And I'm also suspicious of their regulation. Even though they have already frozen my account for two weeks and fined me, ABNAS said that they will observe my account whether any illegal transactions for a week is occured. I don't believe ABNAS. If I pay the deposit they ask, at the end of one week, they will try to make another excuse in order not to return my investment. For the reference, Australian banks designate ABNAS as scammer. Don't trust and use ABNAS.
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Performance Investment Pte Ltd is a scammer
DoMa
United Kingdom
2024-11-18

Amount $50,689

Replied
CONTENT I was manipulated, cheated and robbed not only of my savings but also took out a loan for me, so-called analyst, which I now have to pay back for the next 6 years. Overall, I was cheated out of £40,000. Performance Investment Pte Ltd (https://performanceinvestpte.com/), has very good reviews on Trustpilot, and unfortunately this misleads potential customers. Their sites are still in use, none are blocked in order to protect people who hope for legal cooperation, and in the end it turns out to be a scam. My profile on their platform is still active, which suggests their further criminal activity. Their strategy is based on convincing the client to invest, which will be beneficial for him and for this purpose, the assigned analyst supports and helps, because in this way, from each profit he has 5%. Initially, I was encouraged to take a loan from the bank, because within 14 days, I can return the loan in full and cancel the loan completely. The next manipulations led to further payments so that I could get the money back from the loan. It was not possible to withdraw anything from my account on the platform without the consent of the administrator of this platform. Finally, there was an agreement to withdraw my funds with authorization by phone, which was set so as not to answer the question, one of many. Authorization was unsuccessful and at this stage, I received an email from SWIFT to unblock the frozen funds. In order to unblock the funds, I had to pay additional money on deposit to confirm my identity. After paying more funds, the promised email with the key to the deposit never arrived. https://www.bing.com/search?q=investment+pte+ltd+trust+pilot&qs=HS&pq=investment+pte+ltd&sk=HS1&sc=10-18&cvid=D3BEABF380E04581A5185D6144DE9DA8&FORM=QBRE&sp=2&lq=0 https://investment-pte.com/?utm_medium=company_profile&utm_source=trustpilot&utm_campaign=domain_click https://user.desc-account.pro/dashboard https://wt.desc-account.icu/?jwttoken=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJFb
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Caution: My Experience with Equiti Brokerage
mrrolex
Portugal
2024-10-22

Amount --

Replied
CONTENT I feel compelled to share my troubling experience with Equiti Brokerage (Seychelles) Limited regarding my trading account (number 3540396). I have never received any contract documentation, raising serious concerns about their legitimacy. After executing 2,352 trades, I was blindsided by accusations of "improper trading," with no prior warning or evidence provided.Additionally, I faced repeated delays in accessing my funds, which were blocked multiple times without explanation, causing significant frustration. The timing of their invasive actions—three months into trading—was perplexing, and the lack of proactive communication has eroded my trust.I cannot accept these unjustified actions against my account. I urge potential clients to think twice before engaging with Equiti Brokerage. My experience suggests serious risks, and I recommend choosing a broker that prioritizes transparency and effective communication.
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私はleonmarketsが詐欺の会社と知らずに、3700万円を投資しました。
吉田文恵
Japan
2024-10-19

Amount $247,340.26

Replied
CONTENT 私はleonmarketが詐欺の会社と知らずに、3700万円を投資しました。その投資は、＄2,354,707になりました。それを現金にしようとしたら１０％の手数料を請求されました。私には、３０００万円以上の現金はもう有りません。その後手数料は７％に下がりました。それでも私は払えませんでした。7月末に、$2,354,707のお金はイギリスの銀行の管理になったと言われましたnmarketとは、関係ないとも言われました。イギリスの銀行FCAのファイナンスマネージャー・アサノリョウタと名乗る男性から電話があり、出金するには、２％の$47,094.14を請求されましたが支払いませんでした。８月9日が締め切り日でした。その日を過ぎると、総額から１日１万ドルずつ引かれるそうです。２か月が経ち、現在は全く連絡がきません。もう諦めるしかないのでしょうか。私は、お金が無く困っています。
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