Vantage is retaining my funds

Dear user,

We sincerely appreciate the trust you have placed in us.

At this moment, we are actively reaching out to the VantageFX team to address your concerns. As soon as we receive a response, we will promptly update you on this Complaint page.

We also recommend that you bring this matter to the attention of the offshore financial regulators in Vanuatu and Cayman Islands - VFSC and CIMA, as well as your local financial watchdog. This step could provide additional avenues for resolving your issue.

While we cannot assure the recovery of your funds, please be assured that our team is committed to making every possible effort to explore all potential solutions to your concerns.

Your patience during this process is greatly appreciated.

I have recently made a 1000 euros deposit with vantage, account number 1242089. I entered a trade, and made 1100 euros in profit. I closed the trade and proceeded to the withdrawal section, something I have done in the past a couple of times. However, this time I cannot withdraw my funds. All I get is a message that says: you are currently unable to submit a withdrawal. And asked me to get in touch with support. I did that immediately and I was informed that my account was under investigation and that I could not make withdrawals until investigation was completed. However, I need my funds right now, I can’t wait, especially for my deposit, which I used my credit card for and I will have to pay it within a few days. If they want to investigate I have no problems with it but my deposit they must release in the original form of deposit. The profit I made is another discussion. It is my right as well but I can wait for it. My deposit though I need it now. They are not giving satisfactory responses and time is ticking. It looks like vantage does not want profitable traders. While I was losing with them all was good. Now that I was about to break even from all the losses from the last two years, they are holding my funds. I just want this nightmare to end.

Risk Warning:

FX trading is of high risk and may not be suitable for all investors. Leverage will create additional risks and loss. Before trading, please carefully consider your investment objectives, experience level and risk tolerance. You may lose part or all of your initial investment; do not invest money that you cannot afford. Educate yourself about the risks associated with FX trading. If you have any questions, please consult an independent financial or tax advisor. Any data and information are provided "as is" and only for information purpose, not for trading or recommendations. Past performance does not predict future results.

Disclaimer:

The data contained in this website may not be real-time and accurate. The data and prices on this site are not necessarily provided by the market or exchange, but may be provided by market makers, so prices may be inaccurate and differ from actual market prices. Namely, this price is indicative price only to reflect market trend, and is unfavorable for trading purpose. The provider of the data contained in the Website shall not be liable for any loss incurred by you as a result of your trading activities or reliance on the information contained in the Website.