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Wise Group
Withdrawal approved but not received yet
Primus Kiob
Malaysia 2023-08-30
Related Broker：
Wise Group
Regulators: SVG FSA
Claims： Others
Amount： --
Progress： Replied
BrokersView BrokersView leaves a reply
2023-08-31

Dear Trader


Thank you for trusting BrokersView.


Please note that the broker WiseMakets/WiseGroup is NOT REGULATED but only registered with SVG FSA(Not a forex regulator). 


We have conveyed your complaint to the broker. And we are waiting for a reply.


At the same time, it is suggested that you report the case to the local police.

BrokersView BrokersView leaves a reply
2023-08-30

Dear trader


Thank you for trusting BrokersView.


We are processing your complaint. Please wait.

See translate
Primus Kiob Replenished the Complaint
2023-08-30
Withdrawed funds 500USD Date of withdrawal request 14 Aug 2023 Date of withdrawal approved 18 Aug 2023
Primus Kiob File a Complaint
2023-08-30

I made my withdrawal request on 14th Aug 2023, and it was approved on 18th Aug 2023. Till today i have not received my withdrawned funds from WiseMarket. I made many attempts on contacting their support but their reply is the automated emails mentioning that their part is done and its the local bank that are taking too long. I also contacted the support team from a trader that i follow education on and she mentioned that the broker is having maintenance this month and it is affecting the withdrawal system. She added on that the broker is currently running case by case on withdrawals, which conflicts with the email from the brokers’ support.  Until today i have not received any updates with either two after i made my disatisfaction known.

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