Fortune Prime Global Withdrawal Troubles: Broker Fails to Provide Answers After Over Two Weeks of Delays

Fortune Prime Global (FPG) is amid a long controversy over the withdrawal of funds. A Chinese investor endured over half a month of waiting to withdraw his funds, only to be met with empty hands, repeated excuses, and continuous delays.

According to the investor, he invested $500 in the FPG platform. After trading, a profit of $2054 was generated.

On March 11, the investor attempted to withdraw his entire balance, comprising a $500 principal and $2,054 in profits. Although he submitted the request, no funds were credited to his account.

Over the following days, the transaction record remained marked as 'pending.' The investor reached out to FPF's customer service team for clarification. A representative named Robert explained that the relevant departments needed to verify the transaction details and assured the client that he would follow up via email within two to three business days.

However, two minutes later, Robert abruptly revised his statement, explaining that the departments had not provided an estimated completion time, and the customer would need to wait a little longer.

_{The staff from FPG promised to confirm the withdrawal details and follow up via email}

Two weeks have passed, and the withdrawal request remains pending.' The customer has not received the promised email, leaving the request in a state of 'cold processing.'

_{The client's request has been 'pending'}

This is not the first case. In the past year, FPG has often been complained about by its clients on social media and forums due to withdrawal problems. Investors claimed that their withdrawals were stuck for no reason. A source said those who expressed dissatisfaction and repeatedly urged customer service to withdraw even had their accounts frozen.

A client claimed that he was accused of ‘market manipulation’ by FPG after he made a profit, and his capital and profit were all wiped out. Even more outrageous was that the client was required to sign a written document admitting trading violations; otherwise, the principal would not be refunded.

In addition, an investor was even threatened to delete the post about FPG’s withdrawal issues, or he/she would not have the money back.

Fortune Prime Global is a CFD broker regulated by the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC). Australian investors are advised to seek assistance from ASIC when encountering disputes with the broker.