London Capital Group's Trading Platform now Online after Major IT Outage

London Capital Group (LCG), the London-based FX and CFD broker, has made its trading platform, LCG Trader, online again, according to the company's announcement on its website issued in June.

It is reported that LCG had suffered a major IT outage, resulting in the trading platform and internal systems being affected. The most immediate impact on its clients was the inability of accessing their accounts, let alone deposit or withdraw.

The company said it was unable to communicate with clients in a timely manner due to the disruption to its internal systems and apologized.

"Because the outage has impacted our internal systems, we've been unable to communicate with you as we would have hoped to in such a scenario. We apologise sincerely, both for the inconvenience caused by the outage and our inability relay information to you."

LCG says MT4 customers can log in normally, while those trading on LCG Trader will need to access their accounts via a designated link and reset their passwords. Meanwhile, My LCG is unavailable.