Most investors, in particular beginners, are prone to ignore a broker’s service attitude when selecting a trading platform. However, the attitude towards customers will significantly affect the trading experience. Therefore, to assist investors in making an informed decision, BrokersView monthly updates the list of brokers and ranks them by complaints satisfaction. We aim to provide useful insight into how they value their clients’ opinions and the overall level of customer service they provide.
The most prevalent complaints this month encompass a variety of issues. These include unjustifiable rejections of withdrawal requests, the emergence of counterfeit forex brands, unexplained account blocking, unresponsive customer service, issues with logging into platforms, and incorrect financial guidance and instructions. The list of involved brokers is provided below for reference purposes.
It is evident that dealing with fully regulated brokers, especially those with established reputations, makes it easier to negotiate and address customers’ concerns. These brokers operate under the supervision of relevant financial regulators and have standardized procedures to handle issues. If communication with these regulated trading platforms fails, investors are provided with legal recourse to seek assistance from authorities. This underscores the importance of trading with fully regulated brokers, especially those overseen by top-tier financial regulators such as the Financial Conduct Authority (FCA) and the Australian Securities and Investments Commission (ASIC). Opting for a fully regulated broker can offer a measure of security for investors and aid in mitigating significant risks.
Forex brokers supervised by top-tier financial regulators like the FCA and ASIC are generally considered more reliable and safer for traders due to the stringent regulatory standards, regular audits, client fund protection, and transparency they enforce. These factors contribute to a more secure and fair trading environment, making them a preferred choice for traders.
On the other hand, unregulated brokers don’t comply with regulations, and their non-compliance often leads to fraud and identity theft. Without regulatory oversight, they can deliberately ignore customers’ messages, manipulate transactions, or refuse withdrawal requests. Never harbor illusions of making any money with unregulated brokers that lack credibility, such as vig investments, SMI TRADE, Julstar trading company, ENCOREFX GLOBAL, GCMAsia, XLTRADE, Plus600 Management Ltd, forexwisepro, and CMGSFX.
BrokersView wants to highlight the importance of staying informed about broker-related complaints which, along with regulatory information, can serve as helpful indicators when it comes to selecting a broker. Taking complaints into account helps reduce risks. In case of any suspected violations, investors can file a complaint through BrokersView. Acting as a third party to protect your rights at no cost, we will assist you in communicating with the broker or help you send emails to the regulator.
Submit a complaint via this link to BrokersView: https://www.brokersview.com/complaint