Ranking List of Complaints Satisfaction in January 2025 Newly Released

Most investors, in particular beginners, are prone to ignore a broker’s service attitude when selecting a trading platform. However, the attitude towards customers will significantly affect the trading experience. Therefore, to assist investors in making an informed decision, BrokersView monthly updates the list of brokers and ranks them by complaints satisfaction. We aim to provide useful insight into how they value their clients’ opinions and the overall level of customer service they provide.

The most prevalent complaints in January 2025 encompass a variety of issues. These include the inability to withdraw funds, malicious profit removal, account blocking, unresponsive customer services, and fake investment packages.

The list of involved brokers is provided below for reference purposes.

Brokers listed on the January 2025 Good List have been recognized for their exemplary customer service and satisfactory complaint handling. Their ability to navigate and address the complexities of customer concerns with patience and responsibility has earned them this prestigious recognition. Being included on this list is a testament to their dedication to maintaining high levels of service excellence, ensuring that clients’ needs and feedback are prioritized

On the flip side, the January 2025 Bad List highlights brokers that have garnered poor rankings in client complaint handling and customer service. This list includes both fake brokers and a few regulated brokers who have failed to meet expected standards. BrokersView emphasizes the critical importance of being wary of scam brokers on this list, as they pose significant risks due to their lack of regulatory authorization and oversight. Coupled with their irresponsible approach to addressing client complaints, these risks are further heightened, making them particularly hazardous for traders.

BrokersView’s efforts in publishing these monthly lists aim to help traders avoid potential risks and unreliable broker choices.

Verifying regulatory information is crucial, and equally important is considering customer feedback and satisfaction with complaint handling. Stay informed about broker-related complaints, and you can Submit a Complaint through BrokersView for any suspected violations. As a third party, BrokersView offers assistance at no cost, facilitating communication with brokers or helping to escalate issues to regulators.

Submit a complaint via this link to BrokersView: https://www.brokersview.com/complaint