Ranking List of Complaints Satisfaction in November 2024 Newly Released

Most investors, in particular beginners, are prone to ignore a broker’s service attitude when selecting a trading platform. However, the attitude towards customers will significantly affect the trading experience. Therefore, to assist investors in making an informed decision, BrokersView monthly updates the list of brokers and ranks them by complaints satisfaction. We aim to provide useful insight into how they value their clients’ opinions and the overall level of customer service they provide.

The most prevalent complaints in the month of November encompass a variety of issues. These include inability to withdraw, withdrawal delays, fake platforms, additional payment requirements, unreasonable account freezing, and wrong investment guidances leading to serious losses.

The list of involved brokers is provided below for reference purposes.

Brokers featured on the November Good List have received high ratings for their well-performed customer service and effective complaint handling. These brokers demonstrated their commitment and dedication to addressing client issues and have earned their place on the list. 

Notably, not only are fake brokers placed on the November Bad List, but several regulated or registered brokers are also included. Scam brokers are frequently the target of client complaints due to misconduct and fraudulent practices. However, some authorized brokers may also perform poorly in customer service, leading to bad rankings in complaint handling. Additionally, some of these brokers are not regulated by top-tier authorities such as the FCA and ASIC, increasing the possibility of violations. Coupled with a non-serious and perfunctory attitude towards client complaints, the risks posed to traders are amplified.

In addition to verifying regulatory information, consideration of customer feedback and complaint-handling satisfaction also plays an important role in protecting traders from potential risks. BrokersView emphasizes the importance of staying informed about broker-related complaints. 

Investors can file a complaint through BrokersView for any suspected violations. Acting as a third party to protect your rights at no cost, we will assist you in communicating with the broker or help you send emails to the regulator.

Submit a complaint via this link to BrokersView: https://www.brokersview.com/complaint