Special news! Exness Server Outages Cause Significant User Losses

On December 9, forex broker Exness experienced a major server issue, drawing widespread attention. The outage left users unable to connect to MT5 or access the Exness application, affecting a large number of traders and disrupting normal operations.

Prolonged Server Issues Lead to Irreversible Losses

According to reports, Exness's server issues lasted 5 hours before partial restoration, though the application’s performance problems remain unresolved.

During this period, some users had their trading positions forcibly liquidated due to their inability to manage trades in time, leading to direct financial losses. This has sparked considerable dissatisfaction among users.

Additionally, after the problem was resolved, some users attempted to withdraw funds but encountered issues with withdrawal processing. These challenges have further undermined confidence in the platform.

A Warning to Investors

Exness's recurring technical issues and the growing number of customer complaints have tarnished its reputation. This incident serves as a cautionary tale for all investors: when selecting a trading platform, factors such as technical stability, user reviews, and the platform's ability to address unexpected issues should be carefully considered.

BrokersView Can Assist in Forwarding Complaints

In response to the Exness server issue, some users have sought help through third-party channels.We encourage investors to gather relevant evidence.

Maintain evidence of transactions: including transaction records, account screenshots, and communication logs to support future claims.

Timely reporting of problems: Use official channels to lodge complaints quickly and fully document the process.

And file a complaint with BrokersView, which can help communicate the issue to interested parties or assist in resolving the complaint.