Austrian Financial Market Authority

Established in 2002, the Austrian Financial Market Authority (FMA) is an integrated supervisory authority that brings together the supervision of all significant providers and functions under a single roof. It empowers “One-Stop-Shopping”, so that all procedures to be conducted by the authorities can be handled under one roof.  

FMA is responsible for the regulation and supervision of the Austrian financial services industry. In addition, it also monitors and controls the individual financial institutions and players (micro supervision). 

The watchdog works in many international, particularly European, committees to draw up common supervisory standards and in so doing to represent the interests of Austria as a financial marketplace.

The Regulatory Framework:

Law on Financial Market Institutions; Law on Austrian Banking; Law on Insurance Regulation; Law on Securities Regulation.

Generally speaking, Austria FMA-regulated broker profile will be found at the Company Database page on Austria FMA website. Try to find it and check if it will match the info from the broker website.

The detailed steps are as below:

1. Find the name of the forex broker, which you can get from the broker's website; 

2. Enter the name into the search bar on https://www.fma.gv.at/en/search-company-database/ ;

3. And you'll get the broker's contents on Austria FMA website. At this time you will click the 'Show licenses' and check if the broker has the authorization to provide 'Finanzielle Differenzgeschäfte (CFD)';

4. If all the steps above have been done, don't forget to check the most important information: check if the firm details published on Austria FMA website matches the ones you'll go to trade with, especially the website and email etc. 

If no, please keep away the broker because it's probably an unauthorized firm and your money will fall in danger.

When you have disputes with a Austria FMA-regulated broker, you can proceed the following ways:

1st way: The recommended way is to contact the broker directly and discuss with them to find a solution.

2nd way: If you're not satisfied with the broker's solution, try to contact Austria FMA, which helps to solve the disputes between the forex broker and the investor.

You can make an online complaint form and submit it: https://webhost.fma.gv.at/RequestsAndComplaints/Complaint ;

Contact

Austrian Financial Market Authority (FMA)

Consumer Information & Complaints

Address: Otto-Wagner-Platz 5, A-1090 Vienna

Phone: (+43-1) 249 59-3444

Fax: (+43-1) 249 59-3499

3rd way: If the first 2 ways above can't solve the dispute, the last way is to issue a case to the court in Austria.