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The Financial Ombudsman Service (FOS), created by the UK Parliament, is the UK's official professional body for resolving disputes between financial entities and their customers.
When financial entities and individuals encounter complaints that cannot be resolved, FOS can intervene in the investigation for you and provide free and fair opinions. If you are treated unfairly, FOS can use legal means to help you protect your rights.
FOS can resolve complaints about the following financial activities: banking, insurance, PPI, loans, mortgages, pensions and investment activities or services.
FOS is not a regulatory body.
FOS is not a regulatory body.
When you have disputes with a FOS-regulated broker, you can proceed the following ways:
Submit a complaint to FOS online:
Online Complaint Address: https://help.financial-ombudsman.org.uk/help
Submit a complaint to FOS by mail:
Email: complaint.info@financial-ombudsman.org.uk
The download address of the complaint form required for mail complaints: http://www.financial-ombudsman.org.uk/consumer/form/complaint_form.pdf
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FX trading is of high risk and may not be suitable for all investors. Leverage will create additional risks and loss. Before trading, please carefully consider your investment objectives, experience level and risk tolerance. You may lose part or all of your initial investment; do not invest money that you cannot afford. Educate yourself about the risks associated with FX trading. If you have any questions, please consult an independent financial or tax advisor. Any data and information are provided "as is" and only for information purpose, not for trading or recommendations. Past performance does not predict future results.
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