Financial Services Regulatory Authority

Abu Dhabi Global Market (ADGM) is a financial free zone, with its own civil and commercial laws based on English common law. ADGM is an international financial centre that offers a local, regional, and international business community within a world-class legal system and regulatory regime. 

FSRA is an independent authorities of ADGM. ADGM’s Financial Services Regulatory Authority was established to advocate a progressive financial services environment and uphold the integrity of the whole international financial centre by managing any potential risks exposure and undesirable impact. 

1.Safety of Client Funds： 

ADGM-authorised forex brokers are required to arrange proper protection for clients money when the authorised brokers are responsible for them. The brokers must properly safeguard client money held or controlled on behalf os a client in the course of, or in connection with, the carrying on of forex trading business in or from the Abu Dhabi Global Market. 

2.Requirement on Forex Brokers' Initial Capital: 

If the brokers would like to do forex bussiness in Abu Dhabi, they must own the base capital of 500,000 US dollars. 

3.Requirement on Forex Brokers' Reports： 

The forex brokers are asked to provide the reports of quarterly returns, regulatory returns auditor, financial statements, internal risk assessment process(IRAP), AML return, client money auditor and safe custody auditor to ADGM.

Generally speaking, FSRA-regulated broker profile will be found at the Public Register page on FSRA website. Try to find it and check if it will match the info from the broker website.

The detailed steps are as follow:

1. Find the name of the forex broker, which you can get from the broker's website;

2. Enter the name into the search bar on https://www.adgm.com/public-registers/fsra;

3. And you'll get the broker's profile details on FSRA website. At this time you need to check if the broker can provide regulated activities of 'Arraging Deals in Investment' or 'Dealing in Investments as Principal' to 'Retail clients';

4. If all the above steps have been done, don't forget to check the most important information: check if the firm details published on FSRA website matches the ones you'll go to trade with, especially the website and email etc. 

If no, please keep away the broker because it's probably an unauthorized firm and your money will fall in danger.

When you have disputes with a FSRA-regulated broker, you can proceed the following ways:

1st way: The recommended way is to contact the broker directly and discuss with them to find a solution.

2nd way: If you're not satisfied with the broker's solution, try to contact FSRA in Abu Dhabi, which helps to solve the disputes between the forex broker and the investor.

TheFSRA will only consider complaints submitted in writing. To submit a complaint you can:

1. Complete an online complaints form: https://www.adgm.com/operating-in-adgm/additional-obligations-of-financial-services-entities/enforcement/complaints/submit-a-complaint 

2. Submit your written complaint to the FSRA via email fsra.complaints@adgm.com

3rd way: If the first 2 ways above can't solve the dispute, the last way is to issue a case to the court in Abu Dhabi.