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Dukascopy

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6.5
(139 Reviews)

Founded: 1998 Min Deposit: 1000 USD

Headquarters: Switzerland Max Lev: 1 : 200

Score
Business Scope
8.5
Trading Cost
6.1
Trading Platforms
6.2
Support
6.2
Licence Status

Strict regulation

FINMA
Japan FSA
FKTK 40003344762
Authorised
Authorised
Authorised
Contact
+41 227994844
support@dukascopy.com
https://www.dukascopy.com/
Good Reputation
Multilingual Support
Fast Order Execution
Bank License
Strict Regulation
100+ Trading Instruments
Multiple Trading Instruments
Low Swap Rate
Ethan Marchetti
2023-01-11
I recently started practicing CFD trading on my practice account on Duka and admittedly its going very well. I find the staff to be quite helpful too, even though Im a novice knowing little about CFDs .
Jafar Calley
2023-01-17
It is been great pleasure for me working with Duka. it is an regulated broker. The funds are highly secured. It allow all kind of trading strategy like hedging, scalping, news trading etc. Tight variable spreads, high leverage, fast exaction systems. As far as I know, they also provide negative balance protection and swap free account. I have accounts on its JForex platfrom. It is as friendly used as MT platforms. Pleasant trading experience!
Ahmed Aziz
2022-11-29
Terrible service. Haven't got any responses for more than a week, even though I've sent an email to their official mailing address.
Janin
2023-02-23
I have traded on Dukascopy for almost 3 years. No questions so far. I think Dukascopy is the best broker in terms of fees. It is clear and transparent.It is an honest broker. Plus, they always respond and resolve issues quickly and politely.
Broker News Account & Cost Deposit & Withdrawal Company & Service Related Complaints Reviews

Broker News

Dukascopy Bank Launches Commodity CFDs in Japan 2024-09-09
Dukascopy Japan, which is regulated by the Financial Services Agency of Japan, is also planning to obtain an equity CFD license.
Dukascopy Offers 50% CashBack on Volume Commission to FlowBank Traders 2024-06-22
By informing the personal account managers, FlowBank clients can benefit from the cashback offered by Dukascopy.
Dukascopy Integrates MT5 as Its New Trading Platform 2024-06-05
Dukascopy has added MT5 to its suite of trading platforms including MT4.

Deposit and Withdrawal

6.2

Average

Many payment methods but with high transfer fee

Features

High Withdrawal Fee

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Company and Service

6.5

Average

Reputational but with high demand for retail traders

Features

Good Reputation
Long-established
Multilingual Support
Profile
Headquarters Address
Route de Pré-Bois 20 ICC, Entrance H 1215 Geneva 15 Switzerland
Founded 1998
Broker Type
ECN
Time Zone GMT+2
Credit Profile No information
Trading Platforms
MT4
Windows,  iOS,  Android
Contact
No Data
Others
Website Language
Arabic,  Chinese,  Czech,  English,  French,  German,  Italian,  Japanese,  Polish,  Portuguese,  Russian,  Slovak,  Spanish
Customer Service By
Email,  Live Chat,  CallBack,  Fax,  Facebook,  Twitter,  Youtube,  Weibo
Supported Language
Arabic,  Chinese,  Czech,  English,  French,  German,  Italian,  Japanese,  Polish,  Portuguese,  Russian,  Slovak,  Spanish

Related Complaints

Q&A

How to withdraw money from Dukascopy?

kevin Ma
Luxembourg
2023-09-26
ANSWER To withdraw money from Dukascopy, you need to login into your live trading platform and open your account page. Then locate the Deposit and Withdrawal sections and submit a withdrawal request, choosing a way for withdrawal. Below is a screenshot of Dukascopy providing the instructions. We attached it to this answer for reference purposes only.Be aware of any fees that may apply. If you have any issues or further questions, we recommend contacting Dukascopy's customer service for assistance.
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is dukascopy legit

Ksenia Wood
Sierra Leone
2023-10-09
ANSWER Yes, Dukascopy is legitimate.Dukascopy is a Swiss online bank and trading service provider. It is regulated by the Swiss Financial Market Supervisory Authority (FINMA), the Japan Financial Services Authority (Japan FSA), and the Financial and Capital Market Commission of Republic of Latvia (FKTK).It's recommended to do thorough research and consider multiple sources before deciding to engage with any financial institution. While regulation provides credibility, it does not guarantee that every regulated broker is honest. For more details about this broker, please refer to our review of Dukascopy.
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Overall Score

6.5
139 Reviews

Cost 6.1

Platforms 6.2

Deposit & Withdrawal 6.2

Customer Support 6.2

Indicates the average level of Brokers

Keywords for selection
Bad/Unprofessional Customer Support Non-Responsive Customer Support Complicated Registration Process Regulated & Licensed Responsive Customer Support Fast Execution Satisified Good/Professional Customer Support Stable Server Connection Low Swap Fee Worst/Cheated

139 Reviews Clear filter

Sort by
Coronad
1-3 years Panama
I like it. If you really understand the forex liquidity (liquidity providers vs consummers, MM vs MP, decentralized and centralized), you will see that they create an extreme huge marketplace. Their MP partners should be very satisfied.
8 hours ago
Reply
Robert Dowl
0-6 months Anguilla
interesting platform . I'm new on Forex and I'm just demoing for the moment but I'm quite impressed by the speed , the spread provided by this Company compared to many others .. I saw some very negative comments , I'm surprised. Maybe I'm missing something ??
2024-11-15
Reply
Charles Hewitt
1-3 years Austria
High level of technology, huge liquidity and fast execution. Their idea of a back up solution via other marketplaces/banks is very good.
2024-10-09
Reply
Freddie Howell
7-12 months India
Where does Dukas get its liquidity from? Given their size and problems with regulations/due diligence, no bank would share it with them, so my guess is that they are stealing it from some reputed data feed provider (may be this is the principal task of their IT department if they have any). Anyway, traders, BE AWARE: this place is a SCAM!!!
2024-09-24
Reply
Ahmad isa
7-12 months Bulgaria
they just talk about marketplace and liquidity all the time while they are market makers, personnally I looked a little and saw that they are not regulated by a governement body and only audited by a local, one man wanna be auditing firm in genf. Its a bucketshop dont fall for it, they wont be around much longer.
2024-09-11
Reply
alanb
1-3 years Comoros
Now they offer smaller min trade size. for my strategy it is very good. every month they surprize me with different improvments.
2024-08-26
Reply
Zainab Hammad
0-6 months France
For 3 months with them, good stability.
2024-08-23
Reply
Mary Simpson
7-12 months Italy
You guys are all beginners, they can say whatever they want to magazines and makeup words like SWFX technology and decentralized marketplaces BLABLABLABLA. Its all marketing to sell you crap in a nice box. Dukascopy is a bucketshop get over it.
2024-08-14
Reply
Stephen K
1-3 years Kenya
I doubt that someone else in this industry can offer 18 $ per mio commission without any hidden profit in spread. They are great
2024-08-13
Reply
Fernando Chandler
7-12 months Finland
I like the app, but it could be improved by adding price forecasts or predictions to the pattern analysis.
2024-08-09
Reply

1-10 of 139 comments

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Risk Warning:

FX trading is of high risk and may not be suitable for all investors. Leverage will create additional risks and loss. Before trading, please carefully consider your investment objectives, experience level and risk tolerance. You may lose part or all of your initial investment; do not invest money that you cannot afford. Educate yourself about the risks associated with FX trading. If you have any questions, please consult an independent financial or tax advisor. Any data and information are provided "as is" and only for information purpose, not for trading or recommendations. Past performance does not predict future results.

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