https://stellar-finance.com/

I have also filed a complaint with FINRA.org and IC3. I do not see anything on here about this company, but I do for a related company PNX Finance. Need to get the word out to everyone if this is a fraudulent site and company.

Requested withdrawal of all my funds ($559,567.43) from Stellar Finance through their website at stellar-finance.com on 1/13/24. They required a tax payment prior to withdrawal, which I made ($32,328.04) on 1/17/24.  They said it would be processed after tax payment was verified on 1/19/24.  Then said I was in a long queue of 48201 on 1/22 and then 58821 on 1/26.  On 1/19 they told me that if I wanted the money fast, I would need to make a refundable $18,888 payment for their VIP program.  On 1/26 the VIP amount went to $12,888.  I asked how the VIP amount was calculated they said it wasn't a calculation and it was just $12,888.  I didn’t tell them they told me on 1/22 it was $18,888.  I said I wasn’t going to pay this, and they could take it from my withdrawal amount and keep it.  They wouldn’t do that.   On 1/31/24 I contacted them for another status, and they stopped responding and haven’t responded to any of my inquiries. I created used a different browser and went to the main website and was able to get a customer service chat working so I know they are still responding but not to me.

I have an email response from my withdrawal request where they told me I needed to pay the taxes, which they would then pay on my behalf, before they would process my withdrawal request. I have all chat discussion captured and some in email (because I figured out they would send it to me when requested from app).  I have screen captures of everything on their website:  steller-finance.com, but the site is still operational.  I have captured all my information and reports from their website as well.  I can produce bank records of wire transfers into the account if needed, but my complaint is just getting my withdrawal done.