Dear user，we have received reply from FXPRIMUS:

Following a thorough review of the complaint submitted on your site, we would like to provide a detailed breakdown of the circumstances surrounding the issues faced by Mr. Ambe Nickson.

Account Manipulation Allegation:

Mr. Nickson claimed that his trading account was manipulated and that his trades were being stopped once they reached a certain level, reducing to zero lots. On 19/08/2021, Mr. Nickson signed an agreement to implement an API Fix Connection on his trading account. This API nets hedged positions every 10 minutes on the 5-minute mark, which ultimately affected his trades. This program was installed at Mr. Nickson’s request, and he was fully informed of its functions.

Disputed Trading Dates:

The recorded video and screenshots referred to in the complaint depict trades executed on 24/08/2021, after the API implementation, not the dates mentioned in the complaint (08-12 August 2021). This was verified through the Trade Order IDs in the recording.

Goodwill Credits:

As a gesture of goodwill, the company credited Mr. Nickson’s account with $27,800 on 03/09/2021. Despite this, Mr. Nickson proceeded to trade and lost the funds. To further support our client, we deposited an additional $27,800 on 09/09/2021, which he also subsequently lost in trading.

Source of Funds Requirement:

From 30/07/2021 to 27/04/2022, Mr. Nickson was repeatedly asked to provide Source of Funds documentation as per regulatory requirements. His account was notified of restrictions until the necessary documents were provided. The documents received on 27/04/2022 represented a corporate entity instead of an individual, which was required and previously explained.

Continued Trading:

Once the appropriate documentation was received, Mr. Nickson continued trading with our company. On 18/03/2023, he requested our approval and assistance in funding his Marketing Campaign to promote trading with FXPrimus.

Investor Complaints and Legal Issues:

Our company began receiving complaints from Mr. Nickson’s investors, alleging fraud and unresponsiveness regarding their invested funds. Evidence provided included communications and minutes from a summit held by Mr. Nickson’s investment firm (ANC Stock Investment Ltd), confirming an ongoing police investigation, his imprisonment, and attendance at the summit from jail under police custody.

Account Termination:

Based on these events and the fact that the accounts had no balance, our company decided on 24/09/2023 to terminate Mr. Nickson's Individual Profile and IB Profile in accordance with our Client Agreement, Paragraph 28.2, which reserves the right to terminate the agreement at any time without reason.

We hope this breakdown clarifies the events and demonstrates our adherence to regulatory requirements in handling this matter.

Dear user,

We have received your complaint and have conveyed to FXPRIMUS. If any response, we will immediately inform you.

Best regards

BrokersView Team

Dear broker review, I  my trading account was manipulated by FXPRIMUS. In the seen, my trades are stop once it reach a a certain level of move with the lots size taken to zero , amount in account deducted and when I laid a complain with the recoded video my account was deleted and all data on the account remove to the point I could no longer access the account and the balance funds . I had over 7 accounts , the account in which I saw the live manipulation the funds loss was over $185,000 And all the other six accounts also close without me having access to. My business crumbled and they said they can’t do anything that I should do what ever I want. I work as IB for them and introduced new traders that loss money as well. I submitted the video already and I need your held to recover my funds and I have been lucked up several time because of money owed to my clients