We have received your complaint about Pocket Option.
Please be informed that Pocket Option is in certain risk!
For more details on this broker, please check our full Pocket Option review.
Could you please provide more evidence of your trading in Pocket Option (such as account number and transaction records)?, we will try to contact this broker for you.
The platform does not respond to the emails I send to support, they are lying saying that I used my balance in negotiations which they know is a lie because they have already sent me a message saying that they had paid my profit and Cubopay had withheld my money, already they invented several contradictory lies to avoid paying the profit that they will withhold from my account which was blocked, they are saying that they refunded my deposit funds which is also a lie as Payretailers sent me an email proving that they had not authorized any refunds, today It has been 293 days since my $6767 profit was withheld by them and the account was blocked! 62 days passed after they messaged me that my refund was being processed and would take 30-60 days to do so! I WANT TO LEAVE MY TOTAL INDIGNATION WITH THE PLATFORM! DO NOT DEPOSIT MONEY IN THIS BROKER, THEIR SUPPORT IS NOT RELIEF, THEY DO NOT RESOLVE THE CUSTOMERS' PROBLEMS, THEY LIE AND USE FALSE INFORMATION TO NOT PAY THE PROFITS, THEY MOCK THE CUSTOMERS! THEY ARE NOT A REPUTABLE COMPANY! I HAVE PROOF OF EVERYTHING AND ALL THE LIES TOLD BY THEM.
コメント1