CONTENT https://ospreyfx.com/ Bitcoin transaction: https://www.blockchain.com/explorer/transactions/btc/a4f6a5ce1a46894187f8c0b4c8d0ab99b07d22c931f0db53984075a839f4922c. My receiving wallet was 34Gxgf9tefdsEqqWjZJ8HSkf7DZCR4ge5j. On 11/15/2023 I requested a BTC withdrawal of my $19,926 USD trading funds. To fund my withdrawal, OspreyFX sent 296 small inputs to the BTC blockchain. The issue I have is the broker structured my withdrawal so that they sent 296 small inputs to the BTC blockchain to fund my request to withdraw $19,926 USD. This caused the blockchain to charge a mining fee of approximately $2,400. I expected to pay only $8 for the transfer (https://ycharts.com/indicators/bitcoin_average_transaction_fee). Trading funds are USD. I selected a BTC withdrawal due to the receiving broker accepts only BTC. When requesting a withdrawal, OspreyFX asks for only the withdrawal type, USD amount, and the receiving wallet. OspreyFX does not provide an estimated blockchain fee. Since April 2023, I have requested 13 BTC withdrawals from OspreyFX. All the withdrawals were funded using only 1 input. Trustpilot review and OspreyFX response: https://www.trustpilot.com/reviews/655ab291e39118598a4752d3. They seem to understand what happened. I emailed support@ospreyfx.com on 11/19/2023. They replied 11/21/2023 that my email was forwarded to their relevant team for review.
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