Vantage is retaining my funds

Dear user,

We sincerely appreciate the trust you have placed in us.

At this moment, we are actively reaching out to the VantageFX team to address your concerns. As soon as we receive a response, we will promptly update you on this Complaint page.

We also recommend that you bring this matter to the attention of the offshore financial regulators in Vanuatu and Cayman Islands - VFSC and CIMA, as well as your local financial watchdog. This step could provide additional avenues for resolving your issue.

While we cannot assure the recovery of your funds, please be assured that our team is committed to making every possible effort to explore all potential solutions to your concerns.

Your patience during this process is greatly appreciated.

翻訳を参照

I have recently made a 1000 euros deposit with vantage, account number 1242089. I entered a trade, and made 1100 euros in profit. I closed the trade and proceeded to the withdrawal section, something I have done in the past a couple of times. However, this time I cannot withdraw my funds. All I get is a message that says: you are currently unable to submit a withdrawal. And asked me to get in touch with support. I did that immediately and I was informed that my account was under investigation and that I could not make withdrawals until investigation was completed. However, I need my funds right now, I can’t wait, especially for my deposit, which I used my credit card for and I will have to pay it within a few days. If they want to investigate I have no problems with it but my deposit they must release in the original form of deposit. The profit I made is another discussion. It is my right as well but I can wait for it. My deposit though I need it now. They are not giving satisfactory responses and time is ticking. It looks like vantage does not want profitable traders. While I was losing with them all was good. Now that I was about to break even from all the losses from the last two years, they are holding my funds. I just want this nightmare to end.

翻訳を参照

リスク警告:

FX取引はリスクが高く、すべての投資家に適しているわけではありません。レバレッジを利用するとさらなるリスクと損失が生じます。取引する前に、投資目的、経験レベル、リスク許容度を慎重に検討してください。初期投資の一部または全部を失う可能性があります。余裕のないお金は投資しないでください。FX取引に伴うリスクについてよく理解してください。ご質問がある場合は、独立した財務または税務アドバイザーにご相談ください。あらゆるデータと情報は「現状のまま」提供され、情報提供のみを目的としており、取引や推奨のために提供されるものではありません。過去のパフォーマンスは将来の結果を予測するものではありません。

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