Recently, an investor accused Aron Markets of scam, claiming that the broker wiped his profit and principal and refused to repay after he made a profit. The broker has made a response to the incident.
Aron Market said that the investor carried out high-risk stock trades when major market events happened, with the trading volume far exceeding his principal and bonuses offered by the broker.
According to the broker, Negative Balance Protection covered his trading losses. However, the client asked to withdraw when a single trade succeeded, without mentioning previous losses.
Due to the rule violations, Aron Markets rejected his withdrawal request.
The data provided by Aron Market showed that the investor deposited $351.7 in two installments from October 31 to November 6 and received bonuses totaling $306.5.
Although he lost $2,315.84 in the two trades opened on November 1 and November 7, the balance was back to zero after Negative Balance Protection covered his loss.
On the evening of November 7, the investor made another deposit of $301.50 and submitted a withdrawal request for $1,430 after a successful trade on Nov 8.
On November 11, the investor continued trading with his fourth deposit worth $302. This time, even though the failed trade resulted in a loss of $1,516.5, Aron Market's Negative Balance Protection again made up for the loss. Zero again.
The dispute between the two parties, which led to the filing of a complaint by the angry client, occurred after Ali's fifth deposit.
On November 19-20, the investor started trading Target stock with a balance of $309.21 ($272.3 deposit and $40.8 bonus), earning $1,456 in profit.
Soon after the profit, the investor submitted a withdrawal request, which was denied by Aron Market.
According to the account activity records, the investor deposited $1,127.50 in total and lost $1,235.66, but submitted withdrawal requests totaling $2,844.
All in all, Aron Market believed that the investor's activities had violated the trading rules and harmed the trading environment, therefore imposed a penalty and refused the withdrawal request.
Aron Market has left a comment to BrokersView on social media and claimed that the firm is regulated by the Financial Services Commission of Mauritius (FSC Mauritius), with a link to the FSC's official website attached.
However, other than the company name Aron Brokers LTD, the regulator did not provide any other information (e.g. address, phone number, website address, etc.) that could be used by investors to verify the regulation of a broker.
Aron Market's comment on social media and the attached link
Investors need to remain vigilant and aware of the risks at all times. Please be cautious when making investment decisions before you have confirmed the regulatory status of a broker.
What is your opinion on this matter?
Did investor Ali violate the trading rules in your opinion? Should Aron Market approve his withdrawal request?
Share your ideas and leave the comments.