BDSwiss Withdrawal Difficulty: $1000 Withdrawal Delayed for Nearly a Month, What's the Reason?

Recent months have seen a surge in complaints against BDSwiss, indicating that the broker has not succeeded in satisfying its clients.

Recently, a customer of BDSwiss lodged a complaint with the broker after experiencing a delay in the processing of a $1,000 withdrawal. The broker was unable to provide a reasonable explanation for the delay or an estimated time for the completion of the transaction.

Client Lucius submitted a withdrawal request for $1,023 on January 21 of this year. However, the request has been delayed, and his transaction history indicates the status as "in progress."

_{Transaction history provided by the client}

After waiting for 10 days, the client contacted online customer service to inquire about the status of the funds. BDSwiss customer service staff informed him that the company's financial team was processing the transaction, but there was no update on the outcome. The company guaranteed that the client would be notified immediately if his withdrawal request was successfully processed.

However, beyond this empty promise, BDSwiss was unable to provide any other valid information, including an estimated time.

“Unfortunately, I cannot provide you with an exact timeframe. I want to assure you that our team is working diligently to process it as quickly as possible. We truly appreciate your patience and understanding during this time.”

Meanwhile, Lucius noticed an option labeled 'Skip Waiting List' in his withdrawal process. Customer service explained that this is a speed-up channel for VIPs; however, due to a 'delay in the automatic system,' the feature was unavailable.

_{The message record between the client and BDSwiss}

Nearly a month has passed since Lucius submitted his withdrawal request, yet he still hasn't received his money, nor has he been given an explanation.

BrokersView has reached out to BDSwiss for comment but has not received a response at the time of publication.

For any investor, the ability to withdraw funds is a crucial indicator of a trader's reliability. A large balance in a trading account is merely a meaningless string of numbers if it cannot be converted into accessible funds for the client.

For any investor, the withdrawal process is a crucial indicator of a broker's reliability. The balance in a trading account is merely a bunch of meaningless numbers if it cannot be credited to bank accounts.