Most investors, in particular beginners, are prone to ignore a broker’s service attitude when selecting a trading platform. However, the attitude towards customers will significantly affect the trading experience. Therefore, to assist investors in making an informed decision, BrokersView monthly updates the list of brokers and ranks them by complaints satisfaction. We aim to provide useful insight into how they value their clients’ opinions and the overall level of customer service they provide.
The most prevalent complaints this month encompass a variety of issues. These include fake profits, excessive, unreasonable fees, withdrawal difficulties, login issues, suspicious trading practices, and misleading signals. The list of involved brokers is provided below for reference purposes.
Effective complaint management enhances the reputation of a broker within the financial sector. Brokers who have made it to this month’s Good List are not only legitimate but also operate under the stringent oversight of prominent financial regulatory authorities. This rigorous supervision serves as a form of assurance, bolstering the quality of their services.
However, it’s imperative to highlight that the nine brokers featured on this month’s Bad List are all fraudulent, with some even having been flagged by governmental bodies. In the absence of regulatory oversight to enforce compliance, these deceptive trading platforms habitually swindle investors and disregard their withdrawal requests. Their dismissive attitude towards clients is a manifestation of their fraudulent intentions. This explains the influx of complaints we’ve received about these counterfeit brokers and the difficulty we’ve encountered in establishing contact with them and helping investors recover funds.
BrokersView wants to underscore the importance of staying informed about broker-related complaints which, along with regulatory information, can serve as helpful indicators when it comes to selecting a broker. Taking complaints into account helps reduce risks. In case of any suspected violations, investors can file a complaint through BrokersView. Acting as a third party to protect your rights at no cost, we will assist you in communicating with the broker or help you send emails to the regulator.
Submit a complaint via this link to BrokersView: https://www.brokersview.com/complaint