Most investors, in particular beginners, are prone to ignore a broker’s service attitude when selecting a trading platform. However, the attitude towards customers will significantly affect the trading experience. Therefore, to assist investors in making an informed decision, BrokersView monthly updates the list of brokers and ranks them by complaint satisfaction. We aim to provide useful insight into how they value their clients’ opinions and the overall level of customer service they provide.
The most prevalent complaints this month encompass a variety of issues. These include the inability to withdraw funds, malicious profit removal, account blocking, unresponsive customer services, fake investment packages, and unreasonable requirements for extra fees.
The list of involved brokers is provided below for reference purposes.
In March 2025, brokers featured on the Good List demonstrated a strong commitment to resolving customer concerns and enhancing service quality. They adhered strictly to regulations and industry standards, ensuring a positive customer experience.
The Bad List for March 2025 highlighted some scam brokers engaging in unethical practices, such as refusing to process client withdrawals, ignoring customer requests, and committing fraud. Notably, several regulated brokers also appeared on the Bad List due to their insufficient efforts to address customer issues and complaints, resulting in negative satisfaction rates.
BrokersView wants to underscore the importance of staying informed about broker-related complaints which, along with regulatory information, can serve as helpful indicators when it comes to selecting a broker. Taking complaints into account helps reduce risks.
Investors can file a complaint through BrokersView in case of any suspected violations. Acting as a third party to protect your rights at no cost, we will assist you in communicating with the broker or help you send emails to the regulator.
Submit a complaint via this link to BrokersView: https://www.brokersview.com/complaint