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They set my balance to 0 and deleted my members
ดูคำแปล
ihsancunedioglu
ตุรกี 2024-04-09
โบรกเกอร์ที่เกี่ยวข้อง:
FXGT
หน่วยงานกำกับดูแล: VFSC,Seychelles FSA,FSCA
การเรียกร้อง: การกู้คืนกองทุน
จำนวน: --
ความคืบหน้า: ตอบกลับ
BrokersView BrokersView ตอบกลับแล้ว
2024-04-10

Dear user,

Thank you for trusting BrokersView.

We have received your complaint about FXGT, we need you to provide some proofs, including your trading account number, deleted amount and trading records at that time. It is best to provide proofs with pictures. You may add in your complaint.

Then we will try to urge FXGT broker to settle your issue. If any response, we will immediately inform you.

Best regards

BrokersView Team


ดูคำแปล
ihsancunedioglu ยื่นเรื่องร้องเรียน
2024-04-09

Hello While I was trading with gold in Forex and I was in a profit position in my account, they suddenly deleted the credit and sent me an e-mail stating that I was abusing the negative balance protection. I closed my transactions and responded to their request. I do not think that I made any mistakes or mistakes. All my transactions were always in a profit position. There was no decrease in which I could use the bonus. Then they examined my account and 6 days later they sent me an e-mail saying that I had broken the rules. They reduced the balance in my account to 0 and closed my account. I asked them to provide me with evidence indicating which or where I made a mistake or abused it, but they did not.

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