Most investors, particularly beginners, are prone to ignore a broker’s service attitude when selecting a trading platform. However, the attitude towards customers will significantly affect the trading experience. Therefore, to assist investors in making an informed decision, BrokersView monthly updates the list of brokers and ranks them by complaints satisfaction. We aim to provide useful insight into how they value their clients’ opinions and the overall level of customer service they provide.
The most prevalent complaints in the month of December encompass a variety of issues. These include the inability to withdraw funds, malicious profit removal, account blocking, unresponsive customer services, and fake investment packages.
The list of involved brokers is provided below for reference purposes.
The brokers on the December Good list are recognized by traders for their prompt responses and satisfying resolution to client complaints.
Disputes between brokers and clients happen. Complaints are not monsters to financial service providers but a good chance to present their attitude to clients. If the problems that bring troubles to traders can be perfectly resolved in a timely manner, clients' trust will be built and long-term cooperation are possible.
However, irresponsible Forex brokers betray promises they made to clients.
BrokersView also presented the December Bad list for reference, with several regulated brokers and unregulated ones included. Our team would like to remind you to avoid unregulated brokers on the December Bad List as your funds will not be protected once you give your money to brokers without licenses.
Investors can file a complaint through BrokersView for any suspected violations. Acting as a third party to protect your rights at no cost, we will assist you in communicating with the broker or help you send emails to the regulator.