Dear user,

Thank you for providing us additional documentation for your complaint. Our team will thoroughly review that and work diliegently to help you find a possible solution. Any response from Ptastar will be immediately forwarded to you.

Best Regards,

BrokersView Team

service@brokersview.com

I already reported to located police but they cant do anythng from it.

Dear user,

We have received your complaint and have forwarded it to Ptastar. However, it is important to note that Ptastar (cerionit.com & dnauebf.com) operates as a scam. We strongly suggest that you report this case to the local police as soon as possible. Law enforcement authorities are authorized to recover funds obtained through fraudulent means.

Could you please provide some proofs to support your complaint? This includes:

•  Trading account number

•  Deposit and withdrawal amounts

•  Trading records

•  Chat history with the broker

You can add these proofs to your complaint.

We will inform you immediately if we receive any response.

Best regards,

The BrokersView Team

service@brokersview.com

I have an account which under the Ptastar is being locked and frozen my asset by them which is having usd72k.

The reason this happening is when I try to withdraw the money from my this Ptastar trading with them by submitting for 2 drawing transaction to them by different amount to deposit into my Singapore bank ac. 

However one of the transaction , it state that I have been given a false bank info and I found out that the transaction for withdraw the money one of the bank account character instead is 3 and I accidentally key in as 2. 

Due to this reason they lock and freeze my Ptastar trading ac want me to submit another deposit of usd50k into this trading ac then they will be unlock for me to withdrawal the money. 

Besides this, If unable to fulfill by 13/08/24 I can’t make this usd50k they will permanently frozen my this trading ac forever. I try to explain to them that the first transaction of withdraw cash the bank ac is correct, only the 2nd transaction I mistype by one character wrong instead of 3 , I key in as 2 by mistake. 

I also tell them that I wish to provide my bank details for them to verify it. But they reject and insist that the only to solve this unlock issues I need to find another usd50k to topup it , then they will unlock for me. Now the dateline is over and my fund inside with them can’t draw out. This is trading ac lock issues is happening on 08/08/24.

Now  they lock and freeze my account asset and don’t accept my bank verification and insist of wanting me to topup and feel not right .

Can anyone help me