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Eightcap! pay my money back!
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Rasmus Jespersen
لوكسمبورغ 2022-09-06
وسيط ذو صلة:
EightCap
الهيئات الرقابية: FCA,ASIC,VFSC,Bahamas SCB
الشكوي: استرداد الأموال,التعويض عن خسائر التداول
المبلغ: $2,707
المَجرىَ: تم الإجابة
Rasmus Jespersen تقديم الشكوى
2022-09-05

My MT4 account in Eightcap is 401087

I couldn't withdraw profit from my MT4 account since Jul 6th 2022. Then they deleted all my transactions and my profit, without any notification.

I had to email to ask them about those problems then they replied the reason is I traded HEDGING with another account 400817, it means I tried to win on my account and that account lost. And they just said that without any proof.

I emailed them I didn't agree with what they told about me. I didn't hedging with the account they said. I want to be paid back all my profit and deposit is 2707 USD. And they ignored me until now, no any resolution.

What's easy to steel profit from trader, just said Hedging with any account, then remove transactions and profit, no need any proof. Done.

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