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ACY charged wrongful swaps retroactively and took my money
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cristina Mirt
新加坡 2023-11-09
相关交易商:
ACY Securities
监管机构: ASIC,VFSC,SVG FSA
维权: 资金回收
维权金额: $4,100
进度: 已完成
BrokersView BrokersView处理中
2023-11-09

We have received your complaint about ACY Securities.


Please be informed that ACY Securities is in certain risk! 

For more details on this broker, please check our full ACY Securities review.


Could you please provide more evidence of your trading in ACY Securities (such as account number and transaction records)?, we will try to contact this broker for you.

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cristina Mirt 发起投诉
2023-11-09

ACY sent me an email that the swaps on the VIX instrument "should be" many times larger than what were stated in the specifications and have been charged practically over april-september 2023. And based on this, ACY wrote off all the money from my account - about $4,100. Even though my profit on VIX instruments was only $2,170. Of course, I want return my money to MT4 account back. With the option to withdraw this money.

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