ANSWER Dear Investor,We understand the distress and frustration this situation has caused you. The company that owns eXcentral, Mount Nico Corp Ltd, has voluntarily renounced its license. The websites it operated, including eu.excentral.com, have either announced their closure or have already shut down. According to their announcement, they have provided an email (info@excentral-eu.com) for the final processing of your available funds.We see that you have filed a complaint on our platform about eXcentral. Our team is working diligently to assist you. We appreciate your patience and cooperation.Lastly, please be aware of recovery scams. You may receive unsolicited messages from people claiming they can help you get your money back for a fee. Do not trust them, as their sole intention is to defraud you by exploiting your desire for refunds.
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