CONTENT I have an account which under the Ptastar is being locked and frozen my asset by them which is having usd72k.The reason this happening is when I try to withdraw the money from my this Ptastar trading with them by submitting for 2 drawing transaction to them by different amount to deposit into my Singapore bank ac. However one of the transaction , it state that I have been given a false bank info and I found out that the transaction for withdraw the money one of the bank account character instead is 3 and I accidentally key in as 2. Due to this reason they lock and freeze my Ptastar trading ac want me to submit another deposit of usd50k into this trading ac then they will be unlock for me to withdrawal the money. Besides this, If unable to fulfill by 13/08/24 I can’t make this usd50k they will permanently frozen my this trading ac forever. I try to explain to them that the first transaction of withdraw cash the bank ac is correct, only the 2nd transaction I mistype by one character wrong instead of 3 , I key in as 2 by mistake. I also tell them that I wish to provide my bank details for them to verify it. But they reject and insist that the only to solve this unlock issues I need to find another usd50k to topup it , then they will unlock for me. Now the dateline is over and my fund inside with them can’t draw out. This is trading ac lock issues is happening on 08/08/24.Now they lock and freeze my account asset and don’t accept my bank verification and insist of wanting me to topup and feel not right .Can anyone help me
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