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ACY charged wrongful swaps retroactively and took my money
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cristina Mirt
Singapore 2023-11-09
وسيط ذو صلة:
ACY Securities
الهيئات الرقابية: ASIC,VFSC,SVG FSA
الشكوي: استرداد الأموال
المبلغ: $4,100
المَجرىَ: مغلق
BrokersView BrokersView جار المعالجة
2023-11-09

We have received your complaint about ACY Securities.


Please be informed that ACY Securities is in certain risk! 

For more details on this broker, please check our full ACY Securities review.


Could you please provide more evidence of your trading in ACY Securities (such as account number and transaction records)?, we will try to contact this broker for you.

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cristina Mirt تقديم الشكوى
2023-11-09

ACY sent me an email that the swaps on the VIX instrument "should be" many times larger than what were stated in the specifications and have been charged practically over april-september 2023. And based on this, ACY wrote off all the money from my account - about $4,100. Even though my profit on VIX instruments was only $2,170. Of course, I want return my money to MT4 account back. With the option to withdraw this money.

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