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ACY is charging retroactive swaps in an unfair manner
Thekla Loizou
Singapore
2023-10-26

المبلغ $5,500

جاري المعالجة
CONTENT From june to september, I had 20 open lots of instrument VIX. In october, ACY removed 12000 usd from my account, saying that the swaps were supposed to be 100 times higher on the platform for those trades. Even though the total P&L was only 5500 usd, they refuse to budge and admit that I would have never entered those trades if they hadn't made this mistake. The fair way to treat this issue would be to cancel the trades, but they insist on chargin their x100 swaps with zero respect for the customer, the platform or the common decency. I believe something is very wrong at this company, and I hope they come back to their senses soon.
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The ACY securities arbitrarily deducted the customer's profit funds, resulting in account liquidation.
Sam
China
2022-08-08

المبلغ $90,000

جاري المعالجة
CONTENT The account 176135 made an order on this platform and made a profit of 90,000 US dollars. Then an email came to me and said that I took advantage of the price difference between the underlying futures market and the CFD market quote delays. The company deducted all my profit funds, and then I asked the company to give evidence of deducting my profit funds. The company did nothing and showed me no evidence. How dare they deduct a customer's fund by just an email?After that, I kept asking the platform, and then they said that the deducting reasons were done by the problem of their technology, and they can only return $750 to me. All the prices I trade are on the ACY Securities platform. If there is a mistake, they should show me proof, instead of arbitrarily deducting my profit. Thet can't show any evidence, and let customers afford the mistakes of the platform. If you make money all the time, you're violating the company's risk charter. If I lose money, would you do something like this? Hope BrokersView can help retail investors. Punish these rubbish platforms!
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Acy maliciously deducts profits illegally
Dung
China
2022-07-29

المبلغ $13,256

مغلق
CONTENT Before opening an account, I informed Fay, Acy's account manager, regarding my transaction. I also confirmed whether I my transaction method was supported. Fay promised that there would be no problem, and the deposit and withdrawal were also safe, so I open an account normally, and then use usdt to deposit funds into Acy for investment. After more than a month of uneasy eating and sleeping, and after more than a month of staying up, I finally won a profit of 15,236.28 US dollars, which is already a huge amount of money to me. So I applied for a withdrawal of $3,000, but the withdrawal was rejected. Acy sent me an email to inform me that a video certification was required, and I immediately took a video as required. It took about two weeks for the review, and I kept reminding my manager helped to deal with it. Of course, the manager also vowed to say that there was no problem with the funds. His company was an old brand company, and it would never cheat on this situation. The first email to notify me was the Chinese support customer service email. I'm curious to know if its headquarters know about the thing like this? Is this the company playing rogue? Please help me get back my profit of $15,236, help me get justice.
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تحذير من مخاطر عالية

إن تداول الفوركس يحمل درجة عالية من المخاطرة، وقد لا تتناسب مع كل المستثمرين. ويزيد استخدام الرافعة المالية من المخاطر والخسارة بشكل إضافي. قبل التداول نشجعك على التفكير في أهدافك الاستثمارية، ومستوى خبرتك، وقدرتك على تحمل المخاطر. من الممكن أن تخسر كل مبلغ الاستثمار الأولي الخاص بك؛ لذا لا تستثمر أموالًا لا يمكنك تحمل خسارتها. ننصحك بتعليم نفسك حول المخاطر المرتبطة بالتداول في سوق الفوركس. إذا كانت لديك أية أسئلة ، يرجى استشارة مستشار مالي أو ضريبي مستقل، أي بيانات ومعلومات مستمدة كما هي، ووهي بغرض الإطلاع فقط، وليست بهدف التداول أو الحصول على توصيات. كما أن الأداء في الماضي لا يعكس تنبؤات بالنتائج المستقبلية.

إخلاء مسؤولية

قد لا تكون البيانات الواردة في هذا الموقع دقيقة وفي الوقت الحقيقي. كما ليس مصدر البيانات والأسعار المقدمة على هذا الموقع هو من السوق المالي أو سوق البورصة، وإنما يقدمها مستثمرين في أسواق، لذلك قد لا تكون الأسعار دقيقة وقد تختلف عن أسعار السوق الفعلية. لذلك إن هذا السعر إستدلالي فقد ليعكس اتجاهات السوق فقط ، ولا ينبغي إجراء التداول وفقا لهذه البيانات تماما. كما لا يتحمل موقعنا أي مسؤولية تتعرض لها نتيجة أنشطة التداول التي تقوم بها أو نتيجة الاعتماد على البيانات المقدمة في موقعنا.