This broker is just awful. I trade with them because of the high leverage. I’ve been their client since 2020. When I opened my account with them I didn’t know they were Market Makers; which means they take the opposite side of all your trades. In other words, they bet against all their retail clients because they know more than 90% of them lose money; so that’s their main source of revenue.

I lost money until May 2021 and the service was fantastic back then. But since Sep 2021 I started earning profits and the service become the worst you can imagine. Whenever I try to make a wire withdrawal from my account to my bank account they only send the instruction for the transaction but without funds; so I have to try each transfer several times. My average wire withdrawal takes an average of 1 month. I call the customer service line and they always say there is no supervisor available. They hung up the call. So rude!

And the best part; on December 2021 I made an £870.00 debit card withdrawal attempt and the money just never arrived. I have an ongoing complaint against them on the FCA through an Ombudsman Service. It’s quite frustrating. STAY AWAY!