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OctaFX unilateral changing partial closes
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Andra Ripamonti
马来西亚 2024-02-05
相关交易商:
Octa
监管机构: CySEC,FSCA,MISA
维权: 资金回收
维权金额: $327
进度: 已回复
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BrokersView BrokersView处理中
2024-02-05

We have received your complaint about OctaFX.


Please be informed that OctaFX is in certain risk! 

For more details on this broker, please check our full OctaFX review.


Could you please provide more evidence of your trading in OctaFX (such as account number and transaction records)?, we will try to contact this broker for you.

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SmithPerry 发起投诉
2024-02-05

This is a matter where Octa Fx.com unilaterally changed/Interfered with my partial close order execution without my permission to wipe out my live account.
The account is not even 1 month old and although I also trade live accounts at two other brokers I have used the same partial close of orders as a money management mechanism to protect my account from running into a margin call without any problems at my other two brokers.
However, with Octa Fx I received the shock of my life to find that my account had been wiped out by them in a dishonest manner by closing my full 0.05 lot size to take $327.00 from my balance instead of the 0.01 lot size ($ 82.00) that I had executed. 

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