Dear user,

We have received your complaint conveyed to . 

Could you please provide some proofs? including trading account number and chat history with this broker. You may add proofs in your complaint.

If any response, we will immediately inform you.

Best regards

BrokersView Team

I deposited 9900 on the octa platform on June 17. Due to the platform's bonus activities and high leverage, my funds doubled within a month. At this time, I wanted to withdraw my profitable funds, but the platform refused my withdrawal and asked me to provide KYC and three months 'USDT wallet flow. I am a normal transaction, manual order, no delay, no push, to deduct my profit, thinking of returning the principal even if, now almost three months have passed, the principal has not been paid, every time I communicate with the platform through email, the platform replies, your withdrawal problem is normally handled, or has been transferred to the financial department. Hope that the platform can handle this issue correctly through Brokersview, thank you

我是6月17日入金9900到octa平台，因为平台有赠金活动加上高杠杆，在一个月时间里，我的资金就翻倍了，这时我想把盈利的资金取款，平台拒绝我的出金，让我提供KYC，和三个月的USDT钱包的流水，提供之后，平台说我违规交易，但是，我是正常交易 ，手动下单，不会延时，不会推盘，要扣除我的盈利，想着退回本金就算了，现在过去马上三个月了，本金迟迟不给出金，每次用邮件和平台沟通，平台的回复，正常处理的你的出金问题，或者已经转交到财务部门，希望通过Brokersview,让平台正确的对待这次的问题，谢谢