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ACY charged wrongful swaps retroactively and took my money
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cristina Mirt
Singapore 2023-11-09
Nhà môi giới liên quan:
ACY Securities
Cơ quan quản lý: ASIC,VFSC,SVG FSA
Bảo vệ quyền: Hoàn trả tiền gốc
Số tiền: $4,100
Tiến độ: Đã hoàn thành
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2023-11-09

We have received your complaint about ACY Securities.


Please be informed that ACY Securities is in certain risk! 

For more details on this broker, please check our full ACY Securities review.


Could you please provide more evidence of your trading in ACY Securities (such as account number and transaction records)?, we will try to contact this broker for you.

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cristina Mirt Gửi đơn khiếu nại
2023-11-09

ACY sent me an email that the swaps on the VIX instrument "should be" many times larger than what were stated in the specifications and have been charged practically over april-september 2023. And based on this, ACY wrote off all the money from my account - about $4,100. Even though my profit on VIX instruments was only $2,170. Of course, I want return my money to MT4 account back. With the option to withdraw this money.

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