Deriv

Title: New Kind of Fraud – Beware of DerivI am compelled to share my harrowing experience with Deriv to warn fellow traders about a severe security breach that cost me $10,000. Despite adhering to all recommended security measures, including changing my password and enabling two-factor authentication, unauthorized and automated trades were executed on my account.When I contacted Deriv's support team, their response was utterly dismissive and insufficient. They claimed there were no signs of unauthorized access and suggested I follow basic security protocols, which I had already implemented. My demands for specific details about the last logins to my account, including IP addresses and server addresses, were blatantly ignored. Furthermore, they failed to provide any explanation about who executed these unauthorized trades.This situation is a glaring indication of a profound security flaw within Deriv's platform. It is unacceptable for a trading platform to shirk its responsibility in safeguarding users' accounts and to dismiss legitimate concerns without proper investigation.I have irrefutable evidence, including screenshots of every unauthorized trade and all communications with Deriv’s customer service. Despite presenting this evidence, Deriv has done nothing to rectify the situation. Their failure to respond adequately to such a critical issue raises serious doubts about their platform’s integrity and reliability.I am escalating this matter to local and global financial regulatory authorities and will continue to expose this issue on platforms like Trustpilot. I strongly urge potential users to reconsider using Deriv for their trading activities.Until Deriv takes decisive action to investigate this incident and return my $10,000, I will persist in highlighting this new kind of fraud. Deriv's failure to address these concerns not only tarnishes their reputation but also poses a significant risk to other traders.Protect yourself and stay vigilant.Regards,Muhammad Asad Ullah Ahmad923004031820